GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,663 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found GWLegal very professional and personable to deal with. Once we instructed them they called the same day to make arrangements to visit us. The visit was arranged for a Sunday which suited us and Linda who attended was very friendly and took us through the paperwork ensuring we understood the process. I would definitely recommend GWlegal based on our experience with them.”

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Posted 1 year ago

“Very professional,helpful,informative no questions any trouble,”

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Posted 1 year ago

“Very professional service”

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Posted 1 year ago

“Very pleased with the outcome”

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Posted 1 year ago

“Absolutely terrible customer service. Shocking experience. Reduced me to tears with frustration. Solicitors blaming other parties, other parties blaming solicitors for a missed drawdown. Asked for phone calls to be listened to & asked for circumstances to be looked into. Still waiting. Will NOT be recommending their services, in fact will voice the opposite to anyone that will listen.”

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Posted 1 year ago

Hello Ms Harris, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email at hello@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 1 year ago

“Very professional and efficient.”

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Posted 1 year ago

“First class attention and service, all done with a smile, will recommend your company .”

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Posted 1 year ago

“Cannot fault anyone that I have spoken to really felt my needs,were dealt with and igthank them from. Bottom of heart”

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Posted 1 year ago

“Very pleased with GW legal I recommend them to anybody done a nice professional ,and straight forward job and everything I needed doing . .thank you Mr j roberts”

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Posted 1 year ago

“Always informed, GWlegal was always gave us supportive answers to any questions Very quick with help”

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Posted 1 year ago

“Very clear and helpful”

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Posted 1 year ago

“Good services from this company. Prompt and timely communications. I would definitely recommend them.”

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Posted 1 year ago

“My wife, Patty, and I were extremely happy and impressed with the service we received from GWLegal. Everything was handled extremely promptly and efficiently and the detail of our commitments were explained in easy to understand terms, rather than "legalise". Overall, we have been extremely satisfied with the support and service we received throughout the process. Thank you.”

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Posted 1 year ago

“More than happy with the service we received”

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Posted 1 year ago

“A long and confusing experience. Too many people involved and too long delays on sorting out problems instead of flagging them in the early days. Confusion over legal bill and survey. We were told we could pay this independently.Never got an invoice and money taken from our borrowed amount.”

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Posted 1 year ago

“Helpful staff especially Helen Airey”

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Posted 1 year ago

“Gwlegal very good in legal practice and customer service”

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Posted 1 year ago

“Exceptional service, prompt action s and response times. Very friendly phone contact and easy to understand, or explanations given.”

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Posted 1 year ago

“Amazing service and attention to detail”

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Posted 1 year ago

“Cannot fault at all Was kept inform every step of the way Follow up phonecalls Curtesy calls”

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Posted 1 year ago

GWlegal is rated 4.8 based on 6,663 reviews