GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, with helpful and friendly staff. The staff came to my home which helped enormously as I have difficulty with my mobility. Highly recommend GWlegal.”

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Posted 6 years ago

“Your service has been excellent and I am very satisfied with the result, thankyou”

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Posted 6 years ago

“Very pleased with service and Advice I received”

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Posted 6 years ago

“It was all done quickly and efficiently, thank you.”

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Posted 6 years ago

“The initial solicitor was very helpful and pleasant when he came to our home, but following on from us signing the agreement the communication was poor. They did the job that was required, however their lack of communication and availability caused the transaction to go on longer than it needed to causing us extra money in interest.”

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Posted 6 years ago

“A very efficient and friendly service.”

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Posted 6 years ago

“Very polite, speedy service. My claim was dealt with very quickly. Thank you to all the team. Margery Wharton”

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Posted 6 years ago

“Very very helpful,we were kept up to date throughout the whole process”

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Posted 6 years ago

“Very good You are very good”

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Posted 6 years ago

“EXCELLENT SERVICE. THE CUSTOMER SERVICE MUST BE THE BEST IN THE WORLD. THEY ARE SO LOVELY AND REALLY UNDERSTAND CUSTOMERS. THEY LISTEN TO YOU AND GET THINGS DONE SO QUICKLY. EVERYONE THAT WE DEALT WITH AT G W LEGAL ARE FANTASTIC. YOU ARE SIMPLY THE BEST. A BIG MASSIVE THANK YOU TO YOU ALL. HAVE A WONDERFUL CHRISTMAS AND A VERY HAPPY NEW YEAR. THANK YOU AGAIN. MICHELLE DAVE AND MERLIN ARE FUR BABY AND TWO FISHXXXX”

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Posted 6 years ago

“Excellent service by Kellie Whelan. Definitely deserves a pay rise for her efforts”

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Posted 6 years ago

“The service provides was good. I had all the information I need upfront. I was kept informed throughout.”

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Posted 6 years ago

“Very friendly and helpful”

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Posted 6 years ago

“I have found GWlegal to be very good in the service they have given me”

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Posted 6 years ago

“Very efficient and nothing to much trouble”

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Posted 6 years ago

“Poor customer service. Took 10 months to complete. Never returned calls. Very expensive for poor service. My daughter bought a house and moved in in half the time it took to complete the equity release.”

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Posted 6 years ago

Hello Mr Startin. Many thanks for your feedback. We are very sorry to hear that our services did not meet your expectations. We would really like to discuss your case with you in more detail. Please send us an email on discuss@gw.legal with your case reference number and contact details and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 6 years ago

“Our equity release took 10 months to complete, we had to keeping ringing GWlegal to find out what was happening. Customer service was terrible, didn’t return our calls most of the time. We had to pay a substantial amount for their services which were practically non existent. We would never use this company again.”

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Posted 6 years ago

“Used them for Equity Release and could not fault the service.Satisfied client.”

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Posted 6 years ago

“Very good excellent service. Thanks”

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Posted 6 years ago

“All went smooth and quickly pleasant lady by the name of Claire”

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Posted 6 years ago

GWlegal is rated 4.8 based on 6,664 reviews