GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always supportive and responsive to our needs.”

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Posted 6 years ago

“Very professional from the start to the finish of the whole process.We were updated regularly with customer care calls.Any questions that were asked were answered efficiently and politely and we were always asked if we wanted to ask them anything,it was never too much trouble,in fact the whole process was very swift and we would like to thank you and have no hesitation in recommending G W Legal to other friends.”

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Posted 6 years ago

“Please thank Megan Buckley and her team for their excellent assistance and understanding of my legal problems.”

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Posted 6 years ago

“I was helped in every way by your staff, it could not have been better. Thank you John Somers”

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Posted 6 years ago

“Faultless service”

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Posted 6 years ago

“Their patience with a difficult trust was outstanding”

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Posted 6 years ago

“We used GW for the sale / purchase of property. All communication and correspondence with them was polite and professional, however we found ourselves having to chase them for information quite a bit. The online portal is a bit of a gimmick as it was not kept up to date, hence the repeated phone calls.”

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Posted 6 years ago

“Very polite and efficient service. Everything was dealt with quickly and all the information was clear to understand. Thank you.”

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Posted 6 years ago

“Fast and efficient.”

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Posted 6 years ago

“Very pleasant staff kept up to date”

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Posted 6 years ago

“Polite and professional.”

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Posted 6 years ago

“The service was efficient, friendly and comprehensive communication. My only complaint was a £70 +vat charge for a standard letter of advice relating to inheritance tax which I neither requested or was advised about in the original draft list of charges.”

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Posted 6 years ago

“Used for an Equity Release transaction. I felt that the entire process was oriented at enabling GWLegal to identify difficulties so that they could legitimately charge additional fees for their services. We ended up paying approximately double the fees originally quoted because of 'complexities', despite being assured by the equity release brokers that all the circumstances pertaining to our situation had been clearly communicated to GWLegal. We have not yet received a breakdown of the fees charged, just the eventual total which we had to agree to pay in full before the funds were released to my mothers account. Apart from the fees, the level of communication about progress was limited and to be honest, not terribly helpful when they did happen. The reality is that we had to release equity from my mothers property to pay for her care. The additional fees charged by GWLegal means that there is now less money to fund that care. Disappointing... I would rather GWLegal had been honest about their fees from the outset AND that we had been offered a choice of conveyancing lawyers rather then being presented with GWLegal as the only option open to us. My overwhelming sense is that the entire process is cynically designed to generate fees for organisations that are needed to complete a transaction from people that have absolutely no other alternatives available to them. When all is said and done though, the transaction was eventually completed so we have to accept that the service was delivered.”

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Posted 6 years ago

“We were satisfied with the services we received, our only concern was the time it took to complete. We were informed that using an LPA did take extra time. Speaking of which we are still awaiting the return of our LPA document which does cause me some concern.”

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Posted 6 years ago

“GWlegal have kept us up to date with all of the information that my husband and I needed. Very curtious very polite and very professional. I would definitely recommend the service”

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Posted 6 years ago

“Reliable, friendly and helpful. Everything was explained precisely and clearly to me, and I was asked if I understood everything.”

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Posted 6 years ago

“Tara Mc Dermott and her team have been a great source of support throughout the sale of my residential property. I will definitely use GWlegal again - in fact, I am, for my purchase!”

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Posted 6 years ago

“GWlegal carried out the legal work for our Equity Release quickly and efficiently, in fact much faster than we had anticipated. It took only a few days following the home visit by their local solicitor for the money to reach our bank account. Very satisfied with their service and support.”

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Posted 6 years ago

“Very pleased the way GWlegal handled my case. Smoith transaction from start to finish.”

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Posted 6 years ago

“I am very happy with the professional way my case was delt with. And how quick it was completed.”

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Posted 6 years ago

GWlegal is rated 4.8 based on 6,664 reviews