Halfords Reviews

“ Absolutely terrible. Ordered items online for in store pick up. Turned out the items were out of stock in store, given the run around on getting a refund. The chap in store was friendly and doing his best, but the system let things down. Contacted customer services, promised a response, no reply. Twice. Save yourself time, money, and reduce your stress levels by shopping anywhere else. ”

“ I called back, someone said he would tell the fiance team to approve the refund and they would call me. ”

“ Instead of refunding the overcharged amount, he asked me to pay again for the same items. ”

“ I had also asked for the cables that were changed because I had bought them two weeks ago at Kia, so I was going to ask for a refund there because the cables were original and new. ”

“ One upset little boy and one furiously frustrated Mum! Halfords have essentially stolen my money and have told me they don’t have the power to refund me on the phone - then how else do I get it?!! I have received no refund, no item, and no contact. ”

“ Despite that, Halfords refused a refund and told me to pay for a new chain and labour. ”

“ Yet, they have refused to refund my money. ”

“ I returned it on 16 November 2024 and requested a refund. ”

“ 4 Halfords own brand Carrera E-bikes failed within 50 miles - latest one has done ZERO miles and they won’t repair or refund as out of warranty even though replacement bike is broken brand new!! Won’t even switch on. ”

“ I explained I’d like a refund as I needed the tyre Monday and then had to rush around trying to find the same tyre elsewhere. ”