Halfords Reviews

2.6 Rating 1,289 Reviews

38 %

of reviewers recommend Halfords

2.6

Based on 1,289 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Customer Service

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About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Email:

customer.services@halfords.co.uk

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Waiting on order2219583574 said it would arrive today

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Asked by Gerard Leonard (7 months ago)

Just had a 10 pound gift voucher via email address is this a scam

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Asked by Frances Cottle (3 years ago)

Looking for wind deflectors for my car. Web site not showing any. Do u not stock yhem

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Asked by Lorraine Wright (5 years ago)

Re. My question regarding spray painting my car. After a third coat of lacquer there was some shinny patches, Should I try more lacquer? My phone 01380722729

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Asked by Barry Snooks (5 years ago)

I have followed your instructions on (Spray paint your car) using British Racing Green metallic paint. After finishing off with lacquer the resault is not good. The finish is dull and patchy. Will Cutting in with T cut in 4 weeks time cure this?

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Asked by Barry Snooks (5 years ago)

Can I get called regarding my wifes car, been waiting for over 4 days for clear update on the problem as Halfords broke the electrics whilst trying to fit a stereo Case number 04633008

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Asked by Stephen Hanglan Talavera (5 years ago)

Should I have got an itemised bill for a major service

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Asked by D lamb (6 years ago)

I have three Halfords Maintenance Chargers model number 329091 They have two led’s one for power the other for charging going from red to green. All three of my chargers have the charging led going from red to green and then after a few weeks the charging led light goes out Is this normal as it is not covered in the product booklet? Either it is normal and not covered in the product booklet or all three have the same fault within a year I look forward to an answer

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Asked by Norman Murray (6 years ago)

I went into the East Kilbride branch of Halfords to purchase a Dash Cam 512gw and a hard wire kit and get it fitted. I was told by the middle aged cashier that I couldn't as the guy phoned in sick!!!! Q: How is this good customer service? I would of firstly apologised to the customer and tried to arrange the first available slot for fitting. I walked out of the door and your company was out of pocket to the tune of £200. I won't be going back as your customer service is shocking!!!

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Asked by Neil Carlisle (6 years ago)

The web site is just as bed

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Answered by Lorraine Wright (5 years ago)

Web site just as bad

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Answered by Lorraine Wright (5 years ago)