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Halfords Reviews

2.5 Rating 1,385 Reviews
37 %
of reviewers recommend Halfords
2.5
Based on 1,385 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 24%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Email:

customer.services@halfords.co.uk

How do I contact Halfords?
(1 week ago)
You can contact Halfords by Live Chat, Telephone and Email.
(1 week ago)
C
63.33%
Industry Average
Just want to recognise a young lad 'Jacob' in the Sutton Coldfield Bike Hut. Amazing service, knowledgeable and so helpful. Been in twice in the last 2 weeks to sort puncture & a derailleur issue; both times he sorted it for me. Great lad, very personable...just great customer service; thanks pal
- Mark Bradford
I bought 4 tyres from their online service at a great price that were fitted at my convenience at a local Halfords outlet would definitely go back 👍
- Michael Harvey
I would like to commend the service at Halfords Stoke and particularly Louis.
- Jason Pallas-Bentley