Login
Start Free Trial Are you a business? Click Here

Halfords Reviews

2.5 Rating 1,409 Reviews
36 %
of reviewers recommend Halfords
Company Reviews Questions Metrics Info
2.5
Based on 1,409 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

How does Halfords deliver? How long does Halfords take to deliver? Does Halfords deliver on time? How is accuracy and good condition of items delivered by Halfords?

Returns

How is Halfords returns process?

Customer Service

How can I contact Halfords? How quickly does Halfords resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Halfords.
Read Halfords Reviews

About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Email:

customer.services@halfords.co.uk

How do I contact Halfords?
Helpful Report
(2 weeks ago)
You can contact Halfords by Live Chat, Telephone and Email.
Helpful Report
(2 weeks ago)
C

Customer Service - Average

63.64%
Industry Average
“ Great first class service at Halfords Autocentre, Vicarage Lane Blackpool. Very helpful and great advice and service. Very good value for 4 Good year tyres. Thanks guys. ”
- Keith Ogden
“ Took my car for service and mot on 1/11/25 at Burnley. Unfortunately the mechanic who was supposed to do the mot had been knocked off his bike so wasn’t in work, the mot was looking like it couldn’t be done, a big thank you to Paul who stepped up and said if I left my car all day he would get the mot and service done for me. I was happy with the way I was dealt with and the service provided. ”
- Richard
“ Very happy with the service I had and the end result in my car repair was magnificent and sufficient will recommend and will be going back to Halfords ”
- Sally
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request