Halfords Reviews

2.6 Rating 1,294 Reviews
38 %
of reviewers recommend Halfords
2.6
Based on 1,294 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Email:

customer.services@halfords.co.uk

How do I contact Halfords?
(3 weeks ago)
You can contact Halfords by Live Chat, Telephone and Email.
(3 weeks ago)
B-
66.87%
Industry Average
Visited the Windmill Road store to order a top box the member of staff couldn’t have been more helpful. Nothing was too much trouble and he explained everything with no sense of rush! Absolutely outstanding service. Puts most retail to shame!
- CHRISTINA PERRIDGE
Good morning I went in to Halfords Aintree this morning this morning as i had an issue with Dash CAM, unfortunately i did not get the gentleman's name but i know he is guy who installs dash cams. I could not have received a better service, he was polite very helpful and sorted my problem. Great service thank you Kenny
- Kenny Haughton
Had excellent customer service from Jonathan, he couldn’t have been more helpful.
- Jaroslaw Banaszek