|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier, Own Driver
|
|
Average Delivery Time
|
Over 7 Days
|
|
On-time Delivery
|
Greater than
26%
|
|
Accurate And Undamaged Orders
|
Greater than
62%
|
|
Customer Service
|
|
|
Communication Channels
|
Live Chat, Telephone, Email
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.
customer.services@halfords.co.uk
