Halfords Reviews

2.6 Rating 1,294 Reviews
38 %
of reviewers recommend Halfords
2.6
Based on 1,294 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Email:

customer.services@halfords.co.uk

How does Halfords deliver?
(3 weeks ago)
Halfords delivers items by Courier and Own Driver.
(3 weeks ago)
E

Delivery - Slow

37.50%
Industry Average
Despite being delivered faulty and raising this with customer services I was advised to RIDE this death trap to the store at the risk to myself and the general public as the delivery service CANNOT uplift the bike!! How can a delivery service function without the ability to return/collect faulty items.
- Anonymous
Placed an order online and clicked the free delivery icon.
- Anonymous
A set of car mats was ordered on the 18th April and delivery details indicated it would be here on the 25th April or sooner.
- Mr Evans