“Litterally the worst customer service ever. I sent Nick Russell a picture of exactly what I wanted, paid the invoice same day and was told it would get delivered 4-5 business days. I asked for a mock up before it was shipped so that I could double check. Time was passing on and I knew it had to be shipped out either today or tomorrow so I emailed him looking for the mock up or tracking number, he didn't respond. I tried calling him, emailing him nothing. I had to call a whole bunch of people for him to call me back. THEN he finally sends me a mock up with a completely different box! I asked for black 4x4x2 boxes 1000 peices. He send me a mock up of 4x4x3 white boxes. Not only was the configuration off but the colour. How did you get something like that so wrong when I litterally sent in a picture. Now I'm screwed as my shipments were supposed to go out in 2 days (1000 orders) and now I don't know where or if I can get boxes rushed. Not to mention if I do find them it will cost me an astronomical amount. If I could give them -10 stars I would. The WORST experience I've ever had in all my years of business.”
“Worked with Michelle John to design and manufacturer custom boxes for holiday gifts. Pricing was super reasonable and quality was great! Slight delay in turn around time with fall holidays (as happens), but quick in responding and helpful customer service.”
“I ordered a few items from these on the 11/11/2022 some items I received are good but still waiting for some items I ordered the same time I ordered the revived items tried to contact customer service but no joy”
“I was looking for a particular box for my pies and was bless to get Harry Murphy on the Chat Line. OMG!!!! This was an Awesome experience. He was very knowledgeable, patient, kind and creative. He took all the worry away. He and his team kept me inform from beginning to finish. I was provided video of the process as well! The customer service and the finish product exceeded my expectations. I cannot express how happy I am with my boxes. I plan to continue doing all my packaging with Harry Murphy and his wonderful team!”
“I was looking for a particular box for my pies and was bless to get Harry Murphy on the Chat Line. OMG!!!! This was an Awesome experience. He was very knowledgeable, patient, kind and creative. He took all the worry away. He and his team kept me inform from beginning to finish. I was provided video of the process as well! The customer service and the finish product exceeded my expectations. I cannot express how happy I am with my boxes. I plan to continue doing all my packaging with Harry Murphy and his wonderful team!”
“This company messed up my packaging (printed it crooked), would not fix it and would not refund me. Total amateurs and dishonest. Would never use again.”
“Our firm manufactures a variety of rings, but we needed bespoke boxes to pack them. Half Price Packaging, which is already a market leader, was our first pick. They are professional, kind, and resourceful.”
“I love Half Priced Packaging because of the variety of designs they have to offer. They have all sorts of packaging to offer. These are durable packages and can be used for a variety of packages.”
“The packaging design I received exceeded my expectations. I am very satisfied with my order with Half Price Packaging. I’m impressed with the level of professionalism and their expertise regarding packaging designs and processes. Moreover, my order process was smooth. They shared the sample file, when I approved, they delivered the order on time. I would recommend everyone who is looking for great custom packaging service.”
“Seriously, they took my idea and created something much better than I imagined possible. I received a huge shipment of boxes in less than two weeks from my order! And pricing was very fair. What a great experience! Thank you!”
“I was very impressed with Half Price Packaging from the start to finish. I contacted several companies for quotes for my product packaging. The quote from Half Price packaging was very reasonable. They were also very patient with me with my design. John Lee, the company rep, supported me, offered suggestions and sent me samples for free. My team is very happy with the final product. We will definitely do business with them again.
Thanks John!”
“Don't get sucked into working with them based on their attractive pricing, it's not worth it. We work with several vendors and Half Price Packaging has far and away been the worst. They made mistakes every step of the way and became unresponsive when we brought them up. Learn from our mistake, stay away.”
