“This arrived package in the most beautiful packaging, you can see the care and attention that goes into your order.
The necklace and key rings I order after losing my beloved pet dog Gucci were just the most beautiful items I’ve ever seen. They are definitely worth the money and I would most definitely use this service again. Thank you so much.”
Thank you so much for your positive feedback. We're so glad to hear you are pleased with your keepsake. Thank you for choosing us to create such a special piece for you ❤️
Team HoH x
Thank you for your positive feedback ❤️ We’re so pleased to hear that the process was easy for you, especially during such a challenging time. Your support means a lot to us.
Team HoH x
Thank you for your kind feedback. We're so pleased to hear you love your keepsake, thank you for choosing us to create something so special for you ❤️
Team HoH x
“This is the second time I’ve ordered from Hand on Heart. Would totally recommend this company for the quality of the fingerprint pendants but their excellent customer service.”
Thank you so much for your feedback, we really appreciate your recommendation ❤️ Thank you for choosing us to create your special keepsakes.
Team HoH x
Thank you for your feedback, we're so pleased you found our website useful giving instructions on how to fill your pieces. Thank you for choosing us ❤️
Team HoH x
“First class. From placing my order online to receiving my pack to supply the ashes was totally stress free. Regular emails to confirm receipt of my ashes and timescale for production. Notified of my despatch date and return of my order which arrived safely as instructed by Hand on Heart.”
Thank you for your wonderful feedback. We're delighted to hear that you had a great experience with us and that you appreciated our communication throughout the process. It means a lot to us to create something so special for you.
Team HoH x
“Communication was very good, from start to finish. They did exactly as they specified and everything was as they had emailed, arrival time, what to expect etc. on arrival I took to have mum engraved on the back. Very happy with my necklace and wouldn’t hesitate to recommend, as I already have”
Thank you for your kind feedback! We’re so glad to hear that you were pleased with our communication and that you love your special keepske. We truly appreciate your recommendation and support ❤️
Team HoH x
Thank you for your kind review! We're pleased that you appreciated our communication throughout the process. Your support means a lot to us!
Team HoH x
“I honestly can not fault the service I was given, absolute first class. From the moment I placed the order I was kept up to date with the progress. When I sent my dad’s ashes I was so scared they would get lost in the post, but was reassured with a text message that they had arrived safely and were in good hands. I was given an estimated date of finish but in between times was sent text messages telling me how things were going. This was so thoughtful as when you’re waiting for such a special piece of jewellery there is obviously a lot of emotion involved. I was so emotional when my ring arrived, ahead of schedule, and am just so grateful that I now have a piece of my dad with me at all times. I honestly can’t say enough wonderful things about this company. Thank you so much from the bottom of my heart 🥰”
Thank you so much for your kind review! We're truly honoured to have been a part of such a special journey for you. It's wonderful to hear that our communication brought you some reassurance during this emotional time. We’re delighted that your ring arrived ahead of schedule and that you now have a meaningful piece to cherish. Your kind words mean so much us! ❤️
Team HoH x
