“Tried to place an order with HANES.COM on 03-23-26. We called customer service, spoke to a guy named Adrian, and he was so argumentative and adversarial we ended up not placing the order at all. This is the best way TO LOSE BUSINESS. Create a problemstic website, then incentivize your customer service to argue with customers asking for assistance.”
“Waistband frayed after first wash. Damaged other clothing. Customer service was non-existent and company doesn't care about its customers or quality. It is sad, since it used to be a great company.”
“The word and brand "Hanes" used to stand for quality but that's long since changed. The elastic band around the waistline continuously comes apart from the body of the brief. Let me guess: made in China, Bangladesh, Taiwan? I'm not bothering with this brand anymore and have moved on.”
“I bought a packet of Hanes women's underwares & they keep raveling around the waistline, I'm very unhappy as this has never happened, won't be long & I won't have any hem left..”
