“Tried to place an order with HANES.COM on 03-23-26. We called customer service, spoke to a guy named Adrian, and he was so argumentative and adversarial we ended up not placing the order at all. This is the best way TO LOSE BUSINESS. Create a problemstic website, then incentivize your customer service to argue with customers asking for assistance.”
“Waistband frayed after first wash. Damaged other clothing. Customer service was non-existent and company doesn't care about its customers or quality. It is sad, since it used to be a great company.”
“I bought a packet of Hanes women's underwares & they keep raveling around the waistline, I'm very unhappy as this has never happened, won't be long & I won't have any hem left..”
