“Strange to deal with. Live one hour away but two weeks later asked for a refund cause still did not even have post info,to only get a message right after about my package being processed. 4 days later, aus post said delivered,no package. Went to a different address no where near me. She said she will resend me another package. Another few days past,rang and got a refund. I'm 1 hour away from them. Too hard. Then today 4 weeks later I receive another message my package has been delivered,to the same wrong address, it's all hard to understand how difficult. For a small little package this was such a drain on me. Never deal with them again.”
Hi Aaron,
We are sorry to hear about your experience. Unfortunately any delivery issues with Australia Post are outside of our control. The order was shipped to the address supplied and this was returned to our warehouse from Australia Post and then re-shipped again to the provided address. We can also see that your order was refunded in full. Again, we apologise for any inconvenience and we hope you can give us a try again in the future.
