Harlequins Online Store Reviews

Name: Harlequins Online Store
Address: Unit 32 Wornal Park WorminghallBuckinghamshire, Buckinghamshire
Rating: 4.42

4.4 Rating 318 Reviews

86 %

of reviewers recommend Harlequins Online Store

Company Reviews

Questions

Metrics

4.4

Based on 318 reviews


Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

0845 862 9858

Email:

customerservices@shop.quins.co.uk

Location:

Unit 32 Wornal Park WorminghallBuckinghamshire
Buckinghamshire
HP18 9PH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and has a helpful size chart indicator.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.

Posted 7 years ago

“The service was efficient and the shirt arrived swiftly, but there could have been more up front information about the product. I bought the 2016/17 replica shirt. Owning a Quins shirt already, I again bought size L but have found that the new shirt's fit is skin tight rather than the more loose fitting style of the previous model. It would have been helpful if this had been explained on the website - when for example I've bought an England shirt online, the different fitting styles have been detailed on the seller's website.”

Helpful Report

Posted 7 years ago

“The Adidas products are fantastic however buying from the Quins shop direct isn't always the best experience. The e-shop is a bit clunky and their customer service team can be slow to respond to requests.”

Helpful Report

Posted 7 years ago

“Big game shirt is excellent and good quality , but was very disappointed with quality of the pale blue hoody”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience.

Posted 8 years ago

“Pleased with the quality of the jersey. A shame I couldn't order online from Belgium, without having to phone England to sort out the international postage fee. Luckily I have English relatives willing to forward my parcel. Otherwise I would not have bothered.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience.

Posted 8 years ago

“I can't always get the item I want online and the store doesn't hold a lot of choice.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience.

Posted 8 years ago

“Service is good however, I find a £7.50 delivery fee from our lead sponsor a poor deal.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience.

Posted 8 years ago

“Disappointed that the socks I ordered were subsequently out of stock , my order was accepted and then I was notified they were out of stock!!”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience.

Posted 8 years ago

“Postage & Packing costs high compared to other premiership clubs and took longer to arrive”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience. Kind Regards,

Posted 8 years ago

“My order came quickly which is great. I would comment that certain items need to be packaged differently and more care taken. I appreciate that sending a ball, even when deflated, is difficult but to send it with an item that needs to stay flat mean that the flat item arrives bent. I had to take the stationery pack out of its packaging to straighten it in order to wrap it, as it was a gift. I couldn't have given it in the state in which it arrived. Had I had more time I would have returned it for a replacement.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience.

Posted 8 years ago

“Ordered on Saturday 10th October, it's Friday 16th October & I have still not received my shirt so am unable to give a review on the product...”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.

Posted 8 years ago

“I love the retro styled t-shirts so would like to see some more of those. How about some high quality brand gear with a discrete Quin's logo? Teaming up with the likes of Barbour, Hackett, Eden Park, Hilfiger etc would be amazing. As an online shopping experience I'd say it was average when compared to the majority of clothing sites. That said, it is WAY better than it was when I last looked 12 months ago.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Kind Regards, Harlequins Online Shop

Posted 8 years ago

Harlequins Online Store is rated 4.4 based on 318 reviews