The Academy Clinic Reviews

Name: The Academy Clinic
Address: 5th floor, 4-6 Copthall Ave, London, London
Rating: 4.85

4.9 Rating 223 Reviews

96 %

of reviewers recommend The Academy Clinic

4.9

Based on 223 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About The Academy Clinic:

Harley Academy Clinics is a nationwide network of leading aesthetic clinics delivering discounted Botox® and filler treatments to patients. Botox® and filler are delivered by medical and healthcare professionals undertaking a government regulated qualification in aesthetic medicine. Treatments are always supervised by leading aesthetic practitioners. This ensures your treatment is delivered to the highest standards, leaving you with immaculate results.

Visit Website

Phone:

0203 884 3246

Email:

info@theacademyclinic.co.uk

Location:

5th floor, 4-6 Copthall Ave, London
London
EC2R 7DA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well my experience was not great. I came for lip fillers and told the ladies that I basically wanted my lips to look a bit more fake because that’s the look I personally like. However I was told that some of my filler had migrated so if more filler was put in it would probably migrate further and give me an “unattractive look” ( which by how they described it was actually the look I was going for ). The woman who was teaching the younger lady was very polite to me, I have no complaints about her at all, however the woman she was training I don’t remember her name but she was a younger blonde woman was really quite rude in my opinion. She smirked several times when I was telling her the look I wanted and suggested that instead of having more I actually have it removed, before proceeding to go In to the next room to get her colleague to come in and basically tell me the same thing ( again the other woman was very sweet and polite and I don’t wish to complain about her ) but before she went she said “let me go and get my colleague because I don’t want to be mean to you “. Which is a mean comment in itself and she should never of said that. While we were waiting for them to re enter the room the other lady even asked me if I was okay, so I feel like she clearly picked up on the rudeness. Overall I’m not too bothered that the procedure didn’t take place ( even though I do think it should be my right to choose what I do with my face , and not told what is an “attractive look” and what Is not ). I’m really just giving my feedback on this womans very poor attitude”

Helpful Report

Posted 3 years ago

“Staff friendly and seem to listen during consultation, although treatment contradicts that.. I've been going somewhere else for a while so I'm a aware of what needs doing. When explaining this to them, I didn't feel they took this on board due to them been the practitioner ,what would I know 🙄.. (the trainee was lovely and seemed to question more things as doing treatment but the trainer seemed a little abrupt which put me off )however I had to return as I predicted for top up Botox and felt a little uncomfortable ( Asif I was asking for extras ) I was also told at 2nd apt that it's not actually Botox injected which annoyed me as this wasnt stated initially..I was injected 3 more times which I felt was little precise like they don't like to use their products and also rushed.. I still have the lines on forehead and crows feet and it's not like i had many as I'm only in my 30s..so will not be returning to the bham clinic”

Helpful Report

Posted 4 years ago

“I felt that the session this time was a bit desorganised. I think because they were many students. I had Botox done but they missed some crucial areas like between my eyebrows. It has only been two days since I had my Botox but it doesn’t look as good as the previous time.”

Helpful Report

Posted 6 years ago

“Once again due to unforeseen circumstances we was unable to make our appointment which meant we both lost another £50 each so in fact all together we paid you £200 and neither of us had a treatment.. I did try to explain last time that my mum has recently been diagnosed with some medical problems but still you insisted on taking £50 each as a result of that when we were unable to make this appointment i didn't see the point in calling. £200 is a lot of money and i haven't even had a call to speak about this.such a shame I really wanted to give my mum a treat after everything she's going through and there was quite a few treatments we was looking to come back for”

Helpful Report

Posted 6 years ago

Dear Sharon, We are terribly sorry to hear about your mom’s recent health struggles. We are able to cancel and provide a full refund or re-schedule any appointments if given 72 hours notice. We encourage patients to read our cancellation policy carefully because we cannot absorb the costs of last-minute cancellations — not just financially but also to our students. We exist for training purposes, so our students rely on patients to show up. We hope you still consider us for your future aesthetic treatments. Warmest regards, Harley Academy Clinics

Posted 6 years ago

The Academy Clinic is rated 4.9 based on 223 reviews