“Wrote a review on here before but it clearly has got deleted.
Do not go with this company Adrian is the most disgusting unprofessional human I've ever met.
Came to do our surveyor mentioned how our electrics and roof needs pointing so we got the previous owners to do this which was wonderful. However!!
He marked our ceilings as a 1 no work.needes in great order once we moved in we noticed a crack which over days and I mean days got bigger and bigger it looked like the living room ceiling had been patched up something that was extremely noticeable which Adrian missed. I constantly text rang and emailed but got ignored. I emailed saying my ceiling was on verge of collapse and how he needs to come round and take a look. When we eventually got a reply I got told as a women to stop over exaggerating and how its not as bad as it sounds. That night the ceiling fell!
Sent Adrian pictures of it and he came round the next day to have a look wasn't bothered in the slightest we had our nephew round!! What if something happened and he got hurt or any of us.. Adrian then went back to the office 3 weeks after said he would give us 100 back for being annoying and how he wanted us to stop pestering him about claiming it on his insurance and to pay for our new ceiling. Baring in mind he showed us 1 picture of half the ceiling which didn't even show the bit where it was cracked
He said no to this and how if we want to go further in court!!
He is the most rudest man and to give so inaccurate surveys he should be sacked!!
DO NOT GO
They will be problems with your house that he won't pick up and take no responsibility for his actions when there's clear evidential proof hes wrong.”
“I initially missed the opportunity to have my home buyers survey from the bank. I then looked around online and chose Harp Chartered Surveyors Limited. The service is received was very poor as the surveyor Adrian Robinson missed out on many simple issues with the house that I purchased.
On the report he stated;
- the pointing of the chimney stacks were of good condition but needed further checks. However, I realised water falling between the cavity wall in the bathroom wall and builders noticed from ground inspection that the pointing of the chimney stacks is causing this.
- the roofers also noticed day light entering the loft through the tiles. The falling tiles have also allowed water to fall in between the walls and in the cavity. However, the surveyor did not notice any of this according to his report.
After continuous emails being ignored I was really annoyed. I eventually manage to call him and then he stated he will get back to me tomorrow. It did take over a week and constant reminders!