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Harrods Reviews

2.0 Rating 83 Reviews

24 %

of reviewers recommend Harrods

Company Reviews

2.0

Based on 83 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Harrods 1 star review on 15th March 2023

Harrods 1 star review on 9th September 2022

Harrods 1 star review on 9th September 2022

Harrods 1 star review on 22nd July 2022

Harrods 1 star review on 22nd June 2022

Brenda Christie

Harrods 1 star review on 22nd June 2022

Brenda Christie

Harrods 1 star review on 22nd June 2022

Brenda Christie

7

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“visited H beauty metro centre gateshead. purchased items and redeemed reward points. RACHAEL WILSON WAS REALY NICE AND PROFESSIONAL dealing with us with a caring attitude. She involved her manager DEAN AZAZI to apply a 10% discount which was available on line .Had good chat with both of them.VERY HAPPY.”

Posted 3 months ago

“We were visiting from South Wales and I purchased a pair of trainers from Size? and the service received from Keiran Laybourn and his team was excellent. We will definitely be visiting again.”

Posted 2 years ago

“We bought some products from Chanel & were served by Hendrik who was so helpful & took his time explaining each product. Thank you for the great service”

Posted 4 years ago

“Very prompt service. Excellent packaging gives that special touch.”

Posted 4 years ago

“the shop and food looked nice”

Posted 5 years ago

“Review of the product that I buy by them was great”

Posted 5 years ago

“Quality products and packaging (though the Bentley white edition bottle looks a bit scratched after I've opened the box. It was a pleasant shopping experience. Thank you.”

Posted 5 years ago

“It was great to get to shop at the would famous Harrods in the airport in London. Even tho I front spend much the customer service was exceptional!!”

Posted 5 years ago

“Amazing place to shop”

Posted 6 years ago

“Great staff who were very helpful.”

Posted 6 years ago

“I received my items the next day and they were in perfect condition and wrapped exceptionally”

Posted 6 years ago

“Wonderful store with magnificent food halls!”

Posted 6 years ago

“Great day out for the kids and wonderful food halls!”

Posted 6 years ago

“Good customer services skills”

Posted 6 years ago

“Quick delivery beautifully packaged was a delight to open”

Posted 6 years ago

“The Sales Assistants in the Opitician Department were very helpful and patient .”

Posted 6 years ago

“Great cream teas”

Posted 6 years ago

“Easy shopping online and their customer service is great”

Posted 6 years ago

Harrods is rated 2.0 based on 83 reviews