“Very disappointed with this purchase. There was no ETA or shipping tracking, and it took around two weeks to arrive. The quality is extremely poor, and the sizing is completely off. I ordered a size larger than usual, and it still didn’t fit.
Despite this, they were unwilling to offer return and refund, instead pushing me to try other sizes at my own shipping expense. I ended up putting the product in the bin due to its poor quality without any refund.
I would not recommend buying from them.”
“I purchased over $200.00 worth of clothing. Unfortunately I will never know the quality of them. They used a Courier Company that know one knows, has no answerable telephone. Constantly engaged no matter what time of the day or night you call. The courier they used said they could not deliver because no one was available. They tried to deliver so say after 10:00pm at night to an office block that has over a 1000 people working in it. Which corporate offices work before 8:30 am snd after 4:00pm daily and over the weekends. Personally speaking I think this is a rort snd I sm totally disgusted in it. I have contacted Hartwell for a refund they refuse to pay and just keep referring me to a website that you cannot post to for a redelivery. As promised I will write a negative review every day until I either get a refund. Another complimentary shipment of the clothing I ordered using A reputable freight company like fedex or post office or DHL. To say I am annoyed is an understatement. I sm find playing games now- highly dissatisfied customer in Perth Australia.”
“Found Hartwell Clothing on Facebook and loved the website and the designs. I own two items, a shirt and a blouse and they're tremendous quality, beautiful, unique designs. Look forward to getting more!!”
“Found Hartwell Clothing through a Facebook post by Bella & Giles in Newark where a shirt was featured. Bought said shirt and went to explore main Hartwell website - bought another shirt! The quality is excellent and the fit is just perfect - fitted shirt which flatters. The modesty button is inspired. Beautiful & ideal for dressing up or down. True to size - suspect will be buying again. Service was incredibly quick on both occasions & beautifully packed.”
“I am very satisfied with my purchase. Very quick delivery, lovely package and very high quality shirt finished to the last detail. Thick and soft in finish cotton. Fits perfectly. I purchased shirt with around 20% seasonal sale. Otherwise that would be a bit too expensive for me, but definitely you pay for what you get and it's worth every penny. Will be back for more!”
“Ordered 2 shirts which arrived promptly and nicely packaged. Excellent quality. One had to be exchanged due to different sizing. This was dealt with very efficiently and I was completely satisfied.
Recommended!”
“This was my first purchase from Hartwell and I can honestly say it won’t be my last. The quality of the garment is excellent, the style is right for me. Loving the detail of the buttons etc. Would certainly recommend.”
