Harvey Nichols Reviews

2.4 Rating 49 Reviews
33 %
of reviewers recommend Harvey Nichols
2.4
Based on 49 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 61%
Accurate And Undamaged Orders
Greater than 54%
Customer Service
Communication Channels
Telephone, Email

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Harvey Nichols 1 star review on 7th March 2024
Anonymous
Harvey Nichols 1 star review on 7th March 2024
Anonymous
Harvey Nichols 1 star review on 7th March 2024
Anonymous
Harvey Nichols 1 star review on 9th January 2023
Rebecca Dales
Harvey Nichols 1 star review on 9th January 2023
Rebecca Dales
Harvey Nichols 1 star review on 22nd June 2020
Sophie
Anonymous
Anonymous  // 01/01/2019
It takes more than 2 months in shipping and still have not received it.
Helpful Report
Posted 2 years ago
I have previously loved shopping at Harvey Nichols but the Edinburgh shop is horrible. The only staff who make any effort are generally those in the food court. I have a few times been walking around the men's and women's wear departments looking for help or to try something on and have been completely ignored; once a woman came from the other side of the shop to help me even though someone was stood a metre away from me and was clearly ignoring me. I also have found out that they sell real fur, having reintroduced it a few years ago, despite the previous ban on real fur in their shops which I think is despicable.
Helpful Report
Posted 5 years ago
Optional 10% on a meal not made clear and added to the bill without asking including a (admittedly small) charitable donation
Helpful Report
Posted 6 years ago
Harvey Nichols is rated 2.4 based on 49 reviews