Harvey Nichols Reviews

Name: Harvey Nichols
Rating: 2.31

2.3 Rating 51 Reviews

31 %

of reviewers recommend Harvey Nichols

Company Reviews

Questions

Metrics

2.3

Based on 51 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Write Your review

Tell us how Harvey Nichols made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It takes more than 2 months in shipping and still have not received it.”

Helpful Report

Posted 3 years ago

“I have previously loved shopping at Harvey Nichols but the Edinburgh shop is horrible. The only staff who make any effort are generally those in the food court. I have a few times been walking around the men's and women's wear departments looking for help or to try something on and have been completely ignored; once a woman came from the other side of the shop to help me even though someone was stood a metre away from me and was clearly ignoring me. I also have found out that they sell real fur, having reintroduced it a few years ago, despite the previous ban on real fur in their shops which I think is despicable.”

Helpful Report

Posted 6 years ago

“Optional 10% on a meal not made clear and added to the bill without asking including a (admittedly small) charitable donation”

Helpful Report

Posted 7 years ago

Harvey Nichols is rated 2.3 based on 51 reviews