“Avoid if possible, their after sales service is very unprofessional. The bad installation made my 1st floor flooded and when I asked for help no one care or take any action. They only want to charge you for their unprofessional service. Very disappointing and won’t recommend to anyone.”
“Just terrible after care and no customer communication. A pipe was left leaking after installation, and when the remedial engineer came supposedly to replace the new cupboard carcass that was ruined by the leak, he left more damage and a different leak, so that the water drained onto the floor beneath the cupboard. Getting a written response from Harvey is almost impossible. We are still waiting. The unit was installed last July and it's now mid-March.”
“Avoid. Hope to hell that there are no issues after install because they don't seem to care. Despite photos, a newborn, black mould revealed to be everywhere, a wrecked new floor thanks to a slow drip from the water softener's bypass feed, Harvey could not even be bothered to return our calls. They could send someone out in 3 weeks time - thanks for the swift action on a flood caused by your install guys. Shocking. Just avoid at all costs as these guys do not care once they have your money - some £2000 by the way. Terrible service. Avoid avoid avoi”
