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HeartHijab Reviews

1.5 Rating 44 Reviews

0 %

of reviewers recommend HeartHijab

Company Reviews

Product Reviews

1.5

Based on 44 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Assalamu 'alaykoum wa rahmatu'Llahi wa barakatuHu sisters, My mom also placed an order worth £40 from Heart Hijab in September and still haven't received anything nor gotten any refunds. However just want to encourage you to check their website as they posted an update (press the "NO MORE COVID DELAYS" at the very top of the website) that they took a bad hit at the beginning of the year because of COVID-19 and their merchandise was delayed as it comes from China. The update was posted on the 10th of November. They also said in it that they will be getting to customers orders as quickly as possible. Just wanted to leave this here.”

Posted 3 years ago

“I have ordered my hijabs a week ago and received them but all this people haven’t and that makes me sad and it feels strange. The hijabs I have are really amazing quality for the price I must say.thank you”

Posted 3 years ago

“Assalamualaikum I have received my hijabs today and I must say the quality for the price is absolutely amazing. Jazakallah khaina for the amazing hijab will be buying again inshallah. I read a couple of comments in your YouTube about people that didn’t receive their hijabs which made me a bit nervous about ordering but alhamdulillah they came. Thanks again.”

Posted 3 years ago

“Wish I read this review before making a purchase. I just cancelled my order..Pray to Almighty that I get my money back..Such terrible people.”

Posted 4 years ago

“only received 2 out of 4 items”

Posted 4 years ago

“Beautiful hijabs. Just took a while to come to the US.”

Posted 5 years ago

“I have ordered some hijab caps Still waiting for my parcel to be delivered. I have emailed a couple of times to hearthijab, but there is no response. Don’t even know through which mail my parcel has been shipped.”

Posted 5 years ago

“my order came later than expected but great quality for the price.”

Posted 5 years ago

“really good uqality”

Posted 3 years ago

“Looking at the reviews on here I won't hold my breath then. Can't believe they take orders and don't fulfill them. I guess my money has gone down the drain! Made an order with next day delivery on Wednesday it is Friday and have recieved nothing. I have made a ticket on the Website. They have not got back to me and don't think they will. Let's hope you can lube with yourselves knowing how many people you are upsetting. Even muslims are not truthful anymore by the looks of things.”

Posted 4 years ago

“They have potential to be a great however they have poor communication and never refunds missing items aka ‘skipped items’. Very disappointing.”

Posted 4 years ago

“Still not heard a thing about my other 2 items that I didn't receive order no. #100031865 therefore very disappointing and no reply back either.”

Posted 4 years ago

“It is a scam website. Take money and do not send items. please do not buy”

Posted 2 weeks ago

“Assalam alekum. I have ordered in 2018 and got my order nicely but apparently since 2020 this site is scamming people taking money and not sending package. Unfortunately I did not check the review and got scammed too. So DO NEVER order from here. Or if you are blinded by the price one advice use PayPal as an witness to pay if you got scammed they will refund you. I got refunded my 38$ alhamdu li lah. But if using bank card u ll loose money forever.”

Posted 5 months ago

“Salam Alikom, please don't buy from this website, no service at all. Just take your money, this is like a ghost website, nobody responds, and no product. I hoped that I read this review before I order something. They just took my money without any product delivery :(”

Posted 10 months ago

“FRAUD! Been 2 yrs, never recieved order, nobody replies to texts and emails”

Posted 1 year ago

“The worst website ever. They took my money and never answered our emails or complaints. Even No telephone numbers. 👎👎👎👎👎👎👎👎👎👎👎”

Posted 1 year ago

“Well it has almost been 1 year now and my dispute still hasn't been dealt with notwithstanding the acknowledgment received. What are the next steps? Trading Standards? to HeartHijab Please respond ASAP as I won't be available to post anything after a few days time. Sent from my Samsung Galaxy S21 Ultra 5G On 16 Nov 2021, at 14:23, HeartHijab salesREDACTED wrote: Heart Hijab Dear REDACTED, Your Return request has been received. You will be notified when your request is reviewed. You can check the status or reply to this message online at: REDACTED Thank you, Heart Hijab”

Posted 1 year ago

“Omg only if I read the reviews before ordering. They are actually fraud, they take your money and never send you items, also never ever reply. They are fraudulents, how come somebody do scam in the name of selling hijabs? Fear Allah or maybe they have forgotten about it. After seeing so many comments I feel so bad about all my sisters. May this business never ever profits & may it falls to loss and only loss. In shaa Allah. You might took out money and hid but you can never hide from Allah. Please please dont buy from them”

Posted 1 year ago

“Please DO NOT BUY anything from this website. These are FRAUDSTERS. Orders are not delivered and no refunds. Hasbunallah waniimal wakiil.”

Posted 1 year ago

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HeartHijab is rated 1.5 based on 44 reviews