“I had a positive experience working with ERF. The team was professional, responsive, and took the time to explain each step clearly. I appreciated their patience, clear communication, and willingness to answer my questions throughout the process. Overall, I was satisfied with the support I received and would recommend ERF based on my experience.”
“We've had a great experience with Heart Internet over the years. Their hosting has been consistently reliable with excellent uptime.
What really stands out, though, is their support team. Whenever we've needed help, they've always replied quickly and been genuinely friendly and helpful. It never feels like you're being passed around or waiting for an answer.
On top of that, their pricing is very competitive for the level of service they provide. It's refreshing to work with a company that delivers on what they promise. We'd happily recommend Heart Internet to anyone looking for dependable hosting backed by great customer support!”
“I had a problem with email delivery and Alex dealt with my issue promptly and professionally and solved my issue in a timely way !
Really reassuring technical support when you need it most !”
“It's becoming increasingly difficult to find 'skilled human beings' rather than chatbots at the end of support lines, but I've been with this company for over 25 years now and their tech support has, without fail been first rate and courteous.
I've never felt the need to seek alternative hosting solutions and heartily recommend this company.”
“I had an immediate response to my query to say that it was being looked at. The issue was then resolved very quickly and our website back up and running. First rate customer service.”
“Excellent patient work by Alex T, got me over a hurdle towards installing Cloudflare to fight a bot attack, including downloading a YouTube video of how to set nameserver info on the Fasthosts platform, where the name is hosted (the website hosted by Heart) .
Right now ZERO bots.”
“I’ve received so much brilliant support, especially from Alex T and Andrei. They have both answered many questions, fixed any problem and helped me get on my way with designing my website. This is all very new to me and their kindness and patience have been so refreshing and much needed!”
“I've had a consistently great experience with Heart Internet's support team. They've responded quickly and professionally, resolving issues efficiently.”
“The service just keeps getting better and better and I am not only very happy about it but most appreciative that Heart Internet is a one-stop-shop for many services we required to keep our sites and domains safe and efficient.
Can someone please thank Si, for the prompt response and courteous service I was provided today. Thank you.”
“I've worked with Heart Internet for many years now and have always found the support team to be helpful and resourceful, solving problems for me quickly.
Recently, I've been supported by Si Crouth, who's been exceptional!”
