HeatandPlumb Reviews

Name: HeatandPlumb
Address: 72 Molesworth Street, Wadebridge, Cornwall
Rating: 2.05

2.1 Rating 129 Reviews

25 %

of reviewers recommend HeatandPlumb

2.1

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About HeatandPlumb:

Buy Heating and Plumbing supplies Online who has Over 55,000 DIY Supplies, Fittings and Materials at amazing prices. HeatandPlumb.com has become a household name amongst the DIY in who is frequently processing 3000 plus orders per month the UK. Some of our best-performing product ranges include boilers, bathroom suites, shower enclosures, radiators and disabled products.

Visit Website

Phone:

0120 881 2587

Email:

sales@heatandplumb.com

Location:

72 Molesworth Street, Wadebridge
Cornwall
PL27 7DS

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HeatandPlumb 1 star review on 4th August 2023

David Harbron

HeatandPlumb 1 star review on 14th April 2023

Kaz B

HeatandPlumb 1 star review on 24th August 2022

Denise Tolland

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Heat and Plumb most helpful when I needed a explanation on a problem I had, Mack was very helpful, and sorted things out for me, being of a certain age, his kindness and patience went a very long way , Thank You Mack,”

Helpful Report

Posted 5 years ago

“Great products at very good price. Will definitely be recommending to friends family. Superb customer service. Thanks Heatandplumb.”

Helpful Report

Posted 5 years ago

“Great website to use, plenty of information and found the live chat useful and guided me through choosing the correct side panel for the Merlyn shower door i had picked. Delivery was quick enough and kept informed with emails and tracking along the way - product arrived well packed and as described. Free delivery was also a great bonus.”

Helpful Report

Posted 5 years ago

“No issues and great customer service. I needed to buy a new boiler and after speaking with their technical team to get some advice, I ordered very easily and delivery was within 3 days. Really pleased. It seems this website is only used to moan whereas reviews on Trust Pilot are good. I will return in the spring to purchase a shower enclosure.”

Helpful Report

Posted 5 years ago

“Great customer service. Highly reccomend”

Helpful Report

Posted 5 years ago

“They were extremely helpful and responsive when I needed a replacement part and shipped it out to me immediately. I would highly recommend them!”

Helpful Report

Posted 5 years ago

“Excellent Site to search for the bathroom items you require. Prices quite competitive on most items (Prices quoted include delivery). Delivery for non-scheduled smaller items was fast. Arranged delivery dates for the larger items were met.”

Helpful Report

Posted 5 years ago

“Kept up to date about delivery times. Mack in customer service was extremely helpful”

Helpful Report

Posted 6 years ago

“Staff very helpful (Mack), had a slight problem with a delivery where a few items we’re missing from the sealed pack. Within a few days of contacting the customer services I had replacement items sent to my address. Smooth & excellent service, all items of good quality. Highly recommended. A+++ Thank you”

Helpful Report

Posted 6 years ago

“Good product, low price, delivered exactly on time despite the atrocious weather....all good and would use again”

Helpful Report

Posted 6 years ago

“Nice quality units and taps delivered on time ,in good order. Contact was excellent they gave good service.”

Helpful Report

Posted 6 years ago

HeatandPlumb is rated 2.1 based on 129 reviews