HeatandPlumb Reviews

2.1 Rating 129 Reviews

25 %

of reviewers recommend HeatandPlumb

2.1

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does HeatandPlumb deliver? How long does HeatandPlumb take to deliver? Does HeatandPlumb deliver on time? How is accuracy and good condition of items delivered by HeatandPlumb?

Returns

How is HeatandPlumb returns process?

Customer Service

How can I contact HeatandPlumb? How quickly does HeatandPlumb resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of HeatandPlumb.

About HeatandPlumb:

Buy Heating and Plumbing supplies Online who has Over 55,000 DIY Supplies, Fittings and Materials at amazing prices. HeatandPlumb.com has become a household name amongst the DIY in who is frequently processing 3000 plus orders per month the UK. Some of our best-performing product ranges include boilers, bathroom suites, shower enclosures, radiators and disabled products.

Visit Website

Phone:

0120 881 2587

Email:

sales@heatandplumb.com

Location:

72 Molesworth Street, Wadebridge
Cornwall
PL27 7DS

How does HeatandPlumb deliver?

Helpful Report

(2 months ago)

HeatandPlumb delivers items by Courier.

Helpful Report

(2 months ago)

46.15%

Industry Average

“ Bathroom suite came in dribs and drabs over several days. Still waiting for a toilet to be delivered so the bathroom installation can’t go ahead. Two days running been promised delivery and still not had the delivery. Customer service couldn’t seem to care less and are very disinterested. I would not recommend and will not be using again ”

- Maria Kennedy

“ Bought 2 items off these went to fit them a week after delivery both damaged wouldn’t refund or replace them as they say their returns policy is only 48hrs so they must deliver damaged goods a lot absolute con merchants! Never use them again! ”

- Anonymous

“ After a lengthy exchange of emails and two requests for photographs was advised no offer of replacement available as any such defects must be reported within 72 hours of delivery. ”

- Duncan White

HeatandPlumb Reviews

Delivery - Slow