“HEB Flour Bluff at 1145 Waldron Rd 78418 pharmacy is not very nice or helps. My insurances covers delivery and still get chargers $7.95 & I do not have a car. I get the run arounds from pharmacy and have to call HEB help tech and they only can do so much and says HEB pharmacy has to help. I call back and they told me they were going by one insurance and not both my insurances to have all covered. So pharmacists said they need to so that but they are not taking care of that and I'm still being charged delivery fee. I put 3 complaints about this complications. Also they take forever answering phone calls. This HEB pharmacy is very frustrating! I'm due few medications needed!”
“This is about one specific product that has become a recent issue but may be indicative of an overall problem with quality control with businesses providing products that are HEB branded. HEB cole slaw was a decent product until a price increase a couple of months ago. I buy this product weekly and noticed that there are slices of the stem or stalk in the cole slaw. It is quite bitter and should not be in the bag. I brought this to the attention of the produce department who said they would contact the "buyer". Subsequent packages have had the same issue although I know it takes some time to resolve but it never should have happened.”
“The H‑E‑B in Cuero must have new management or something. The shelves are not stocked well and products are so far back on the shelves that short women can’t reach them. The meat counter has never recovered since the freeze that we had months ago.”
“Heb partners were rude and disrespectful and acted like my money wasn’t worth it. Even the service director clearly didn’t care how I felt as a person. There’s only one service partner there that made me feel welcome. Tsigie made me return week after week and unfortunately she wasn’t there today so experience was unsatisfactory and disappointing and Andrea whomever she is wasn’t nice or attentive beside asking if I wanted stamps or ice other than that she had nothing else to say besides looks to her bagger. I hope my next experience is better.”
“Before COVID I was paying $1.00 for a loaf of HEB brand 100% whole wheat bread. Today I paid $2.24 for the same item. That’s over 100% price increase. If you wish to make me happy, get your prices in order. COVID is over.”
“Stacey, the manager of the floral shop at HEB Tuckerton in Cypress Texas is an outstanding employee. As a minister I have had a number of complicated time sensitive orders and she has always had them on time and perfect. If you have an employee recognition program I recommend Stacey without reservations.”
“(Pharmacist) at the San Pedro/Oblate Pharmacy is a total wreak. She needs to reevaluate her Work and/or work environment. Her negative attitude plays havoc on her employees and customers. She needs a attitude adjustment and time out like a child. Stay away from this location while the rogue pharmacist is still there. PR nightmare”
“HEB is a company that’s is one of the best grocery stores in the world. They have curb side pickup for anyone of age and the prices are economical with always more extras. Their health, international, meat, veggies, are always so fresh and besides they keep up with new products and bring them to the consumer before we even know about it. WCH”
