“HORRIBLE EXPERIENCE with the lady in self checkout... I come to the store once or maybe twice every 2 days before this happened just now @ 6:52 pm..I only had 8 ITEMS one of which was a 24pack of coke, even though she was watching me extremely closely since i started scanning despite other ppl being there she stops me & my husband and asked us if she could see our receipt, after REVIEWING THE CLEAR TO SEE RECEIPT OF 8 ITEMS she looks at me and ask me if i paid for the coke separately & i said "no" so she proceeds to say, "You can't pay coke with Lone star" and my husband says you're allowed to pay with more than method of paying" and she checks the receipt AGAIN (she had to SQUINT HER EYES)and finally sees the coke on the receipt. She didn't apologize or empathized, she simply smiled & said thank you for that embarrassing and humiliating moment that was due to her POOR EYESIGHT. For me that was the worst part!”
“HEB Flour Bluff at 1145 Waldron Rd 78418 pharmacy is not very nice or helps. My insurances covers delivery and still get chargers $7.95 & I do not have a car. I get the run arounds from pharmacy and have to call HEB help tech and they only can do so much and says HEB pharmacy has to help. I call back and they told me they were going by one insurance and not both my insurances to have all covered. So pharmacists said they need to so that but they are not taking care of that and I'm still being charged delivery fee. I put 3 complaints about this complications. Also they take forever answering phone calls. This HEB pharmacy is very frustrating! I'm due few medications needed!”
“This is about one specific product that has become a recent issue but may be indicative of an overall problem with quality control with businesses providing products that are HEB branded. HEB cole slaw was a decent product until a price increase a couple of months ago. I buy this product weekly and noticed that there are slices of the stem or stalk in the cole slaw. It is quite bitter and should not be in the bag. I brought this to the attention of the produce department who said they would contact the "buyer". Subsequent packages have had the same issue although I know it takes some time to resolve but it never should have happened.”
“Heb partners were rude and disrespectful and acted like my money wasn’t worth it. Even the service director clearly didn’t care how I felt as a person. There’s only one service partner there that made me feel welcome. Tsigie made me return week after week and unfortunately she wasn’t there today so experience was unsatisfactory and disappointing and Andrea whomever she is wasn’t nice or attentive beside asking if I wanted stamps or ice other than that she had nothing else to say besides looks to her bagger. I hope my next experience is better.”
“(Pharmacist) at the San Pedro/Oblate Pharmacy is a total wreak. She needs to reevaluate her Work and/or work environment. Her negative attitude plays havoc on her employees and customers. She needs a attitude adjustment and time out like a child. Stay away from this location while the rogue pharmacist is still there. PR nightmare”
