Hellcase Reviews

4.5 Rating 297 Reviews
87 %
of reviewers recommend Hellcase
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Hellcase 1 star review on 9th December 2023
Anonymous
Hellcase 1 star review on 9th December 2023
Anonymous
Hellcase 4 star review on 2nd November 2023
Anonymous
Hellcase 1 star review on 2nd November 2023
Sarmad Hassan Sharif
Hellcase 1 star review on 9th October 2023
Anonymous
Hellcase 1 star review on 9th October 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
Money grabbing site, their site rarely pays anyone anything, i would be glad if they got shut down tbh
Helpful Report
Posted 3 years ago
Hello! It’s a pity that you hold such an opinion about our website, but as a matter of fact, Hellcase is a legit and trustworthy case opening resource that provides more than 9 million users worldwide with great opportunities to get nice items and make profit. We understand that you might be upset about not getting the best and the most expensive items instantly, but the outcome of every case opening is randomly generated, and therefore depends on your luck. Sometimes you get some rare top-tier items, sometimes the skins you receive are a bit cheap. But even if that is so, you can always use the Upgrade or sign a contract in order to exchange the skins you don’t like for something better. Also, thanks to the variety of giveaways we host, you always have a chance to get some top items for free. With that being said, we wish you better luck next time!
Posted 3 years ago
scammers, don't use
Helpful Report
Posted 3 years ago
Hello! It’s a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource that provides more than 9 million people worldwide with great opportunities to get nice items and make profit. We would like you to provide more information on what exactly makes you think so. If there is some problem you’ve encountered while using the website and you’d like to report it, feel free to contact us at one of our official accounts on social media at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/ We’ll be glad to assist you.
Posted 3 years ago
They are totally scam site. I spent $400 for cases and Won ak , awp also knife. I got ak and awp but they did not give my knife back. They said it is not available this time, and then they banned me their website. After that one of them came and said you got hacked from somebody else, and he asked me $200 for unban me on website.. It is not Trustworthy place, STAY AWAY!
Helpful Report
Posted 3 years ago
Hello Tolga! It's a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource. We are sorry to say that, but we believe you've been scammed by someone who is not affiliated with Hellcase. If the item of your interest is not in stock, you can either select delayed withdrawal and wait until it’s available again or choose a different item from the same price range (the deficit, if there is any, will be added to your balance). Our employees would never ask you to add some money in order to withdraw your item, that is pure nonsense. Please contact us at one of our official accounts on social media and provide more information about what has exactly happened, and why have you decided to trust a person who does not belong to our team. You can message us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
Terrible site and retarded staff. And of top of that they have NO probability fair, wonder why.
Helpful Report
Posted 3 years ago
Hello! It’s a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource that currently hosts more than 9 million people. We are sorry for any inconvenience caused, but using obscenity and insults is not the right way to carry on the conversation. If there is some particular problem you would like to report, please contact us at one of our official accounts on social media and provide more information. You can find us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
Worst gamble page ever seen... lost up to 1000 $ and withdraw 0.0000$ I wont recommend this page... they should rename it on ScamCase
Helpful Report
Posted 3 years ago
Hello Charles! It’s a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource that provides more than 9 million users with great opportunities to get nice items and make profit. We understand that you might be upset about not having made much profit or not having won the most valuable skins, but losing $1000 without earning or getting anything in return seems a bit unrealistic. Every time you open a case, you get an item from it - it might be an expensive one or a low cost one, but the rule of “one opening - one item” works for each and every case on our website. We would like you to contact us at one of our official accounts on social media and provide more precise information about your experience. You can text us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
The most unbalance site for drop`s. More money you put on the site, bigger chance to do not get anything. Upgrade is the same, more then 60$ you cant upgrade, dosen`t matter what are you try to do. In fact, that website for scam. (2 days ago I got one deser eagle code red 20$, upgrade, lose, 0.60$ on battle cases, 3 loses.). Every time you put much more money, more loses you will got. Scam website.
Helpful Report
Posted 3 years ago
Hello! We are sorry to hear that you hold such an opinion about our website, but as a matter of fact, Hellcase is a legit and trustworthy case opening resource that provides more than 9 million users with great opportunities to get nice items and make profit. It’s a pity that haven’t managed to make it right away, but there is actually no algorithm. When you use the Upgrade, there are two factors that determine whether you are going to win or lose: the chance percentage you see on your screen and your own luck. As long as the % is not 100, there is always a possibility to lose. As for the case battles, it’s even simpler here: either you become the winner and take your and other participants’ drop or you lose to someone else and receive a cash back. We are sorry to hear that you’ve lost 3 times, but that is definitely not the reason to call our website a “scam”. With that being said, we wish you better luck next time you use Hellcase, we are sure you can get some decent skins and make profit.
Posted 3 years ago
Scam drop rate very low
Helpful Report
Posted 3 years ago
Hello! It's a pity that you hold such an opinion about our website, but as a matter of fact, Hellcase is the farthest thing from scam. Our website is a legit and reliable case opening resource that provides more than 9 million people with great opportunities to get nice items and make profit. We understand that you might be upset about getting some cheap items, but every time you open a case, it's up to your luck whether the item you receive is an expensive one. But still the chances of getting decent drop are pretty decent, and most of our users make profit shortly after joining Hellcase. Therefore calling our drop rate low is not quite right. If you have some particular problem you'd like to address, please contact our support team at support.hellcase.com, our specialists will be happy to assist you.
Posted 3 years ago
Worst website ever didnt give me the skins i got from it. Its a big scam dont try it for youre own good, there are many websites that are better then this website. Its a big scam so dont try it.
Helpful Report
Posted 3 years ago
Hello Adam! It’s a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource that provides 9 million people with great opportunities to get nice items and make profit easily. We are sorry to hear about your experience, and we would like to get more information on this particular matter. So please contact us at one of our official accounts on social media, tell us about the details of this issue and provide your Hellcase profile link. We believe we can solve your problem and reach a consensus. You can find us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
This website is noit good.
Helpful Report
Posted 3 years ago
Hello Ionut! We are sorry to hear that you hold such an opinion about our website, but claiming something is not good without providing any actual information about your experience is not the best way to write a review. So please revise it and, if you have any particular problem with the website, let us know about it. You can also contact us at one of our official accounts on social media and provide more information on this matter, so that we can assist you as soon as possible. You can find us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
After depositing around $100 CAD, I was banned for "abusing a bug that gave me more money than I put in". I don't know how I could have avoided this since I didn't even notice a bug. After contacting support they told me the ban is permanent and didn't try to help beyond explaining the bug. This website is a scam.
Helpful Report
Posted 3 years ago
Hello! We are sorry to hear that your account has been banned. For some time there was a bug that let our users refill their balance multiple times while depositing only once. And unfortunately some people saw this as an opportunity to make profit and abused this particular bug instead of reporting it to our support team. We understand that you might not have noticed this bug, and we are sorry for the inconvenience caused. Please contact us at one of our official accounts on social media and provide your Hellcase profile, as well as the number of your ticket in our support system. We believe we can reach a consensus and bring your profile back. You can find us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
trash site big scam doesn't let you withdraw anything lol really really bad site
Helpful Report
Posted 3 years ago
Hello Raul! We are sorry to hear that you hold such an opinion about our website, but Hellcase is a legit and reliable case opening website that currently hosts 9 million users. We provide people with great opportunities to get nice skins and make profit on a daily basis, which is the exact opposite of scam. Our users regularly withdraw their items from our website effortlessly, because there is no such thing as "not letting" people get their skins from Hellcase. The only condition you need to meet in order to withdraw is to deposit at least $2. If you have any particular issue with item withdrawal, you can contact our support team at support.hellcase.com. Our support agents will be happy to assist you.
Posted 3 years ago
Hellcase organize events, like tournaments and hub in a platform called Faceit. faceit.com We played a tournament that had a prize for 1,2, 3-4 position. 1,2,3 got payed but my team not. So there are 5 players including me that dont have the money. Tournament at issue: I can't post it because no links allowed, but its on faceit. It's called csgo tournament 1-st challenge and this is the url /es/csgo/tournament/0bdea144-db05-4e21-b363-58ae366fe165 This is like 1 year ago xd. We are team 4. I asked a lot in faceit and in their support page about the money without answer. By the way, I decided to give up about this situation and like 10 days ago they reopened their hub. They know that they didnt pay me, so in a match that a couple of guys where saying that I was throwing (We won it) I did one tk and yes, they banned me for ever for JUST 1 TK after being accused. I'm going to report this also on Faceit. They did this to the wrong person.
Helpful Report
Posted 3 years ago
Hello! We have replied to your review on Trustpilot previously and asked you to contact us at one of our official accounts on social media to provide more information and let us solve your problem. That is why we would be grateful if you remove this review, as well as its copy. Once again, we remind you that you can can contact us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
I am one of the giveaway winners that won a giveaway one week ago. My winning was not huge, it was a $2.7 CS:GO skin. Hellcase asked me via an e-mail if I would like to have the item in my Hellcase inventory or as a custom amount Steam Wallet code. I told them to give me the Steam Wallet code because I do not like these unboxing websites and their policies of allowing withdraws only after you deposit an amount. First, Hellcase took 2-3 days to respond, and when they did, they just directly put the item in my Hellcase inventory, which of course I couldn't withdraw from because they need a $2 deposit to allow withdrawals. Now, it has been 4 more days since I have been trying to contact Hellcase support and he giveaway team as well. They do not respond at all. They have horrible support and customer service. No wonder majority of the YouTubers who used to do their sellout videos do not do them anymore. These guys have not changed one thing in their website since the beginning except the case battles (because that is the rolling trend now and not having it would be RIP for them). These guys are absolutely horrible.
Helpful Report
Posted 3 years ago
Hello! We are sorry to hear about your experience, and the misunderstanding that has occurred. We would like you to contact us at one of our official accounts on social media and provide your Hellcase profile link. We believe that together we can reach a consensus and solve your problem. Please text us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/
Posted 3 years ago
Hellcase is rated 4.5 based on 297 reviews