Hellcase Reviews

Name: Hellcase
Address: Agias Fylaxeos, 104, PANAYIOTOPOULOS COURT, 3rd floor, office 301, 104, Limassol, Limassol District (Leymasun)
Rating: 4.46

4.5 Rating 297 Reviews

87 %

of reviewers recommend Hellcase

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Location:

Agias Fylaxeos, 104, PANAYIOTOPOULOS COURT, 3rd floor, office 301,
104,
Limassol
Limassol District (Leymasun)
3087

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Hellcase 1 star review on 9th December 2023

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“YOU GUYS ARE SCAMMERS!!!!!! YOUR SITE NAME SUITS YOU SCAMMERS. EITHER RETURN THE MONEY YOU GUYS STOLEN!!!”

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Posted 4 months ago

“I am writing to report a distressing incident that recently occurred while using Booking.com. Unfortunately, I fell victim to a scam that has resulted in the theft of $350 from my account. I had made a legitimate reservation through Booking.com and received a confirmation email. However, after a couple of days, I received a message that appeared to be from the hotel, on Booking.com Platform (Mobile App) which stated that my booking might be cancelled due to an error during verification of your payment method and that Booking.com requires to verify my payment method and confirm my identity as a holder. Believing it was a legitimate request as the message came from within Booking.com site message platform itself, I provided the requested information. This resulted in the deduction of USD 150 and USD 199 in two separate instances by Hellcase.com Limassol CYP from my credit card during my card verification process. How can Hellcase.com charge me when I don't know them, neither have any business with them nor have never ordered anything from them and how can they claim that amount from my credit card from my bank. Thats daylight robbery. You guys are robbers and are linked with scammers.”

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Posted 5 months ago

“cybercrime@police.gov.cy SCAMMERS HACKING INNOCENT PEOPLE MONEY AND TRANSFERING TO HELLCASE,SITE OWNER SHARES COMISSIONS % 50 WITH THEME Cardholder name: E...... cccccccc Card Number: 4...-61XX-XXXX-....1 Merchant name: Hellcase Scheme id: 483245577518224 Auth date: 02 Sep 2023 16:02:32 UTC Captured amount: 395.15 USD”

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Posted 6 months ago

“These are thieves and scammers I pray you get caught and wrought in HELL you hack into people's accounts and steal from them you thief you can run but definitely you will get caught and face the law”

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Posted 6 months ago

“This site is a complete scam, avoid them by all costs!”

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Posted 9 months ago

Hello! It’s a pity that you hold such an opinion about our website. Hellcase is a legit and trustworthy case opening website that operates using the provably fair system. If there is any particular problem you’d like to address - please contact our support team at support.hellcase.com.

Posted 9 months ago

“Hello! can i have some help I put money on the account 4 days ago, I opened some boxes (boxes at the price requested on the website) and after a short time my account was banned, I tried to find an answer, but the only answer was to wait until the investigation is over and that's it I was postponed one day after another, and today I received the final answer "Dear customer, Sadly, this ban is permanent and non-negotiable after it was issued by the system. My apologies. We are not able to help you with this situation." I specify that I did nothing wrong in violating the terms and conditions, I just fed the account and opened boxes in front of the computer, I think I deserve a concrete answer for the action taken, if I broke any rule! Thank you very much!”

Helpful Report

Posted 10 months ago

Hello Gabriel! We are sorry to hear about your account being banned. Apparently, you were deliberately abusing a system bug in order to gain profit. According to our Terms of Service, such behavior is considered a violation and can lead to account suspension.

Posted 10 months ago

“A month ago I decided to buy the gold premium membership off this site and I got 1 dollar back from it. Whenever I make purchases online my card sends me a code on my phone for verification but for some reason it didn't send me a verification because this site has auto renewal subscription. When u go to settings or the premium tab you cant even cancel your subscription. This site is terrible, don't gamble on this website. They literally scam you by giving you terrible items and scam you off auto renew subscriptions that are non cancelable.”

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Posted 10 months ago

Hello! We are sorry to hear about your experience. Please contact our support team at support.hellcase.com with a respective request in order to cancel your Premium subscription.

Posted 10 months ago

“This is fraud site and had illegally taken $40.45 out of my account. Ive.never subscribed to your service. Yes you fraudulently have taken money out of my account. I need the money refunded immediately. You are a fraudulent company. There is no support line nor email. You are fraudulent. The company never replied because there no way to report fraud.”

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Posted 10 months ago

Hello! We sincerely apologize for the uncomfortable experience you had., however, we cannot be held liable for the loss of your personal data. Please be aware that a data breach may have affected your credit card. Online scammers may sell your credit card on the dark web and use it in various ways. For instance, the most recent hack, according to experts at Cyble Research & Intelligence Labs, comprises information from 1,221,551 credit and debit cards. The leading nations with affected customers are the US, India, Brazil, the UK, Mexico, Turkey, Spain, Italy, Australia, and China. We suggest reporting a security breach to your bank and reporting credit card fraud to the appropriate departments in order to protect your credit card data. This will help you to avoid further online theft. Don't hesitate to get in touch with our support team via email at support@hellcase.com if you require any additional help.

Posted 10 months ago

“SCAM LOOLLLLLLLLLLLL, IF YOU GET 100 DOLLAR ITEM YOU CANNOT WITHDRAW I TRY TO WITHDRAW MY KNIFE BUT WHAT I GET IS JUST EXHANGE TO OTHER ITEM. OK SINCE THE STOCK IS OUT I CHANGE TO AK47 REDLINE BUT WHAT DO I GET. WHEN I WANT TO WITHDRAW THE AK IT DIDNOT POP OUT IN MY TRADE OFFER. YOU GUYS KNOW RIGHT THE 5 MINUTE TO WITHDRAW YOUR ITEM. YEAH AFTER 55 MINUTE THE TRADE OFFER POP OUT BUT IT ALREADY BEEN CANCEL BY HELLCASE. AND WHEN I WANT TO WITHDRAW AGAIN IT TOLD ME TO CHANGE THE SKIN TO CHEAPER SKIN AGAIN. LLOLOLOLOLOLOLL SCAAMMMEMRRRRRRRRRRRRR”

Helpful Report

Posted 1 year ago

Hello! We are sorry to hear about your experience. Unfortunately, due to recent Steam market updates, some particular items may not be available for instant withdrawal. That is why we offer you these two options: you can either give it some time and wait until the item of your interest is in stock again, or exchange it for up to 3 different items available for withdrawal right now. For more information please contact our customer support team at support.hellcase.com.   Thank you for your understanding and cooperation.

Posted 1 year ago

“Hellcase is a SCAM site. I got banned permanently (until 2030) today and Kristina of the customer support told me that I have multiply accounts; however I only have my single account for years and I have no clue how those additional account appeared. I suspect that they are just getting rid of the users who are not contributing much to their profits. ---------------------------------------------------------- PS: I withdrawn a lot of skins yesterday then got banned today. And nothing happened before I withdraw such a large amount of skins, and I still have skins that are under withdraw procession.”

Helpful Report

Posted 1 year ago

Hello! We are sorry to hear about your experience. Please contact us at one of our official pages on social media and provide more information. We’ll investigate this matter. You can message us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom Instagram - https://www.instagram.com/hellcaseofficial/

Posted 1 year ago

“Banned for no reason”

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Posted 1 year ago

Hello! We are sorry to hear about your experience. Please contact our support team at support.hellcase.com for clarification.

Posted 1 year ago

“Scam site. Never seen so many bots on one site before. Its insane and so blatant. Keep your eye on who pulls big skins on the left side bar with the live drops. Its the same bots every single time! And if you check those accounts, every single skin is sold back to the site and the steam account of each bot doesnt even have 10$ worth of skins. SCAM, SCAM, SCAM SCAM!”

Helpful Report

Posted 1 year ago

Hello! It’s a pity that you hold such an opinion about our website, however the accounts you see in the live drop section belong to the real people. The fact that some users may sell their items to keep opening cases on the website does not make them ‘bots’. We understand that you are mad because of other people’s wins, but we’ll be grateful if you stop spamming all over our social media. Your words do not describe the real state of things.

Posted 1 year ago

“WORST EXPERIENCE 100% SCAM, please don't trust anyone who says they had a good experience, the site is a complete SCAM, i made my account yesterday won some cool skins and message the support because I couldn't withdraw the items. After that i get banned for "multi-account abuse" altough i NEVER had any other account”

Helpful Report

Posted 1 year ago

Hello Adrian! We understand that you are upset about your account being banned, and we would like to help you sort it out. Please contact us at one of our official accounts on social media and provide the number of your support request. We’ll investigate this matter.

Posted 1 year ago

“doesnt allow you to transfer any skins worth money to your account. if it does, you have to try everyday for months. additionally, the odds seem fishy when upgrading.”

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Posted 2 years ago

Hello! We are sorry to hear about your experience with item withdrawal. Please contact us at one of our official accounts on social media and provide a link to your Hellcase profile. We’ll investigate this matter. You can reach out to us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom Instagram - https://www.instagram.com/hellcaseofficial/

Posted 2 years ago

“lol scam web, if you want to have fun losing your money and skins. here's the website. tried for fun 35$, kept losing, and losing upgrades. why did i even bother with this site..”

Helpful Report

Posted 2 years ago

Hello Leo! We are sorry to hear that you hold such an opinion about our website, but Hellcase is a fair and transparent case opening website that supports provably fair system. The outcome of every case opening, case battle or upgrade is generated at random depending on the displayable odds. In case with the upgrade, you can check the chance % before launching it, and decide whether you want to try your luck. If you still think that something doesn’t work properly for you on our website, we’d advise you to contact our support team at support.hellcase.com for assistance.

Posted 2 years ago

“House edge is massive, don't use this website. You might as well open actual csgo cases, the odds are pretty much the same. Grab a calculator and add up the percentages of getting some awful drop, in almost every case you will end up with ~90% trash while the other 9% is small profit. The 1% chance of hitting a 10x is not worth the risk especially when some cases go above 10$+. You'd have a much higher chance of winning playing roulette. Absolutely mindblowing that this website is so popular when the odds are so awful.”

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Posted 2 years ago

Hello! It’s a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource. We understand that you might be upset about not getting the most expensive items right away, however the odds of making profit are pretty decent on Hellcase. What’s more, implemented provably fair system with result verification guarantees that the outcome of every single case opening is generated at random depending on the displayable odds. Hundreds of thousands of users from all over the world get their desired items from our cases on a daily basis, not to mention the Upgrade, Case Battles and other website features. Of course, there is always a possibility of not making profit, but you’re never forced to proceed if you’re not sure whether or not you want to take a risk. With that in mind, we wish you better luck next time!

Posted 2 years ago

“Today my account was banned with reason "multiple account". I had 2 unpaid skins, which site did't had so i waited two weeks. they stolen my skin- maybe this is real reason ?”

Helpful Report

Posted 2 years ago

Hello! We are sorry to hear about your experience. Please contact us at one of our official accounts on social media and provide more information regarding this issue, we'll be glad to assist you. You can reach out to us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/

Posted 2 years ago

“Have put close to 10k into hellcase by now and logged in this morning to see a random account ban saying| "Reason: 2021-10-13 UNTIL CLARIFICATION WITH SUPPORT" I have created a ticket and am waiting. I believe after spending this amount of money things should be a little more concise with what I'm doing on my account, especially when I have items of value still on it! Hopefully this gets resolved!”

Helpful Report

Posted 2 years ago

Hello! We are sorry for the inconvenience. Please contact us at one of our official accounts on social media and provide the number of your ticket in our support system. You can find us at: Facebook - https://www.facebook.com/hellcasecom/ Twitter - https://twitter.com/hellcasecom VK - https://vk.com/hellcase_official Instagram - https://www.instagram.com/hellcaseofficial/

Posted 2 years ago

“worst i been using to spend money for cs. Your chances to actually take something from this site is nearly 0 u are not giving back even 25% from money spent there in skins.”

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Posted 2 years ago

Hello! It’s a pity that you hold such an opinion about our website, but Hellcase is a legit and trustworthy case opening resource that provides more than 9 million users with great opportunities to get nice items. We understand that you might be upset about not getting the best skins right away, but that does not mean you can’t make profit using Hellcase. When you open a case, you receive an item out of it no matter what. It’s up to your luck whether it’s a top-tier one, but even if it’s something cheap, you can always use the Upgrade or sign a contract in order to exchange it for something better. With that being said, we wish you better luck next time!

Posted 2 years ago

“Someone used my Quadpay account on this website. How do I call or email?? There’s no contact information”

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Posted 2 years ago

Hello! We are sorry to hear about your account being used without your consent. Please contact our support team via email at support@hellcase.com and provide more information on this matter. We’ll do everything in our power to help you.

Posted 2 years ago

Hellcase is rated 4.5 based on 297 reviews