“Very impressed with end-of-tenancy clean. The cleaners were thorough and worked quickly, leaving the property spotless. Great Service and efficiency!”
“Very efficient back office which led to an easy booking.
3 days later the team were at my property at the requested time.
The service quality it self was more-than satisfying. They left the property in mint condition, leading to me getting my deposit back in full! Thank you.”
“Great service, easy to book and their prices are cheap, the team that attended to my property were really nice couple and i have passed my tenancy check due to thier work, i highly recommend this company”
“Outstanding Cleaning Service!
I’ve been using Hello Cleaners for a while now, and they never disappoint. The staff are polite, hardworking, and go above and beyond to make sure every corner shines. My home always feels so fresh and organized after they visit. Their attention to detail and consistency really set them apart from other cleaning services. I highly recommend Hello Cleaners to anyone who wants a spotless home without the stress!”
“Excellent Service!
Hello Cleaners is absolutely the best! Their team is professional, friendly, and always on time. They pay great attention to detail and leave everything spotless and fresh. I really appreciate how reliable and efficient they are — it’s such a relief knowing I can count on them every time. Highly recommended to anyone looking for top-quality cleaning services”
“They made my move-out cleaning completely stress-free! Their team arrived on time, worked thoroughly, and left the entire place spotless. Excellent service, professional cleaners, fair pricing — I highly recommend them for move-out cleans!”
“I booked this company for end-of-tenancy cleaning, including carpets and both interior and exterior window cleaning. While the carpets were cleaned to a decent standard, the exterior windows were left untouched because they didn’t have the proper equipment. Even though they are reachable from the inside with a step ladder.
I paid the full amount in advance, but when I contacted them about the incomplete service, they offered a meager £18 refund. Now my landlord is charging me for the window cleaning, meaning I’ve had to pay twice for a job this company failed to do properly.
It’s clear they don’t take responsibility or provide professional service. My advice: Avoid this one and book a reliable company.”
“I booked a deep-cleaning service, including additional charges for professional carpet cleaning, oven cleaning, and blinds cleaning. Unfortunately, the experience has been nothing short of a disaster.
The initial clean left my flat with dust and cobwebs in every room, dirty floors, and carpets that were only hoovered despite paying extra for a steam or water extraction clean. The oven was not properly cleaned either, leaving the flat smelling of smoke.
After raising these issues, the company arranged a complimentary re-clean. However, the same cleaner returned, argued with us, and outright refused to re-clean the carpets, even though I was assured that a proper carpet clean would be done. The floors remain dirty, dust is still visible, and the promised services have not been delivered.
I have photographic evidence showing the poor results after both cleans, which is deeply frustrating considering I paid over £350 for this service. The quality of the work does not reflect the price or the standards outlined in their quote. The service has been wholly inadequate and the re-clean was no better than the first.
I am left feeling let down and regretful of choosing this company. I strongly advise others to avoid Hello Services. Based on my experience, they fail to deliver on their promises and do not provide the professional service they advertise.
I’ve been offered a £70 refund, which doesn’t even cover the cost of the extra I paid for a “professional carpet clean” (£73). Their customer service has been nothing but insulting, unhelpful and dismissive.”
