Hello Services Reviews

"I booked a deep-cleaning service, including additional charges for professional carpet cleaning, oven cleaning, and blinds cleaning. Unfortunately, the experience has been nothing short of a disaster.\u2028\u2028\r\n\r\nThe initial clean left my flat with dust and cobwebs in every room, dirty floors, and carpets that were only hoovered despite paying extra for a steam or water extraction clean. The oven was not properly cleaned either, leaving the flat smelling of smoke.\u2028\u2028\r\n\r\nAfter raising these issues, the company arranged a complimentary re-clean. However, the same cleaner returned, argued with us, and outright refused to re-clean the carpets, even though I was assured that a proper carpet clean would be done. The floors remain dirty, dust is still visible, and the promised services have not been delivered.\r\n\r\n\u2028\u2028I have photographic evidence showing the poor results after both cleans, which is deeply frustrating considering I paid over \u00a3350 for this service. The quality of the work does not reflect the price or the standards outlined in their quote.\u2028\u2028 The service has been wholly inadequate and the re-clean was no better than the first. \r\n\r\nI am left feeling let down and regretful of choosing this company. \u2028\u2028I strongly advise others to avoid Hello Services. Based on my experience, they fail to deliver on their promises and do not provide the professional service they advertise.\u2028\u2028\u2028\r\n\r\nI\u2019ve been offered a \u00a370 refund, which doesn\u2019t even cover the cost of the extra I paid for a \u201cprofessional carpet clean\u201d (\u00a373). \u2028\u2028Their customer service has been nothing but insulting, unhelpful and dismissive."

"I booked a deep-cleaning service, including additional charges for professional carpet cleaning, oven cleaning, and blinds cleaning. Unfortunately, the experience has been nothing short of a disaster.\u2028\u2028\r\n\r\nThe initial clean left my flat with dust and cobwebs in every room, dirty floors, and carpets that were only hoovered despite paying extra for a steam or water extraction clean. The oven was not properly cleaned either, leaving the flat smelling of smoke.\u2028\u2028\r\n\r\nAfter raising these issues, the company arranged a complimentary re-clean. However, the same cleaner returned, argued with us, and outright refused to re-clean the carpets, even though I was assured that a proper carpet clean would be done. The floors remain dirty, dust is still visible, and the promised services have not been delivered.\r\n\r\n\u2028\u2028I have photographic evidence showing the poor results after both cleans, which is deeply frustrating considering I paid over \u00a3350 for this service. The quality of the work does not reflect the price or the standards outlined in their quote.\u2028\u2028 The service has been wholly inadequate and the re-clean was no better than the first. \r\n\r\nI am left feeling let down and regretful of choosing this company. \u2028\u2028I strongly advise others to avoid Hello Services. Based on my experience, they fail to deliver on their promises and do not provide the professional service they advertise.\u2028\u2028\u2028\r\n\r\nI\u2019ve been offered a \u00a370 refund, which doesn\u2019t even cover the cost of the extra I paid for a \u201cprofessional carpet clean\u201d (\u00a373). \u2028\u2028Their customer service has been nothing but insulting, unhelpful and dismissive."

"I booked a deep-cleaning service, including additional charges for professional carpet cleaning, oven cleaning, and blinds cleaning. Unfortunately, the experience has been nothing short of a disaster.\u2028\u2028\r\n\r\nThe initial clean left my flat with dust and cobwebs in every room, dirty floors, and carpets that were only hoovered despite paying extra for a steam or water extraction clean. The oven was not properly cleaned either, leaving the flat smelling of smoke.\u2028\u2028\r\n\r\nAfter raising these issues, the company arranged a complimentary re-clean. However, the same cleaner returned, argued with us, and outright refused to re-clean the carpets, even though I was assured that a proper carpet clean would be done. The floors remain dirty, dust is still visible, and the promised services have not been delivered.\r\n\r\n\u2028\u2028I have photographic evidence showing the poor results after both cleans, which is deeply frustrating considering I paid over \u00a3350 for this service. The quality of the work does not reflect the price or the standards outlined in their quote.\u2028\u2028 The service has been wholly inadequate and the re-clean was no better than the first. \r\n\r\nI am left feeling let down and regretful of choosing this company. \u2028\u2028I strongly advise others to avoid Hello Services. Based on my experience, they fail to deliver on their promises and do not provide the professional service they advertise.\u2028\u2028\u2028\r\n\r\nI\u2019ve been offered a \u00a370 refund, which doesn\u2019t even cover the cost of the extra I paid for a \u201cprofessional carpet clean\u201d (\u00a373). \u2028\u2028Their customer service has been nothing but insulting, unhelpful and dismissive."

"I booked a deep-cleaning service, including additional charges for professional carpet cleaning, oven cleaning, and blinds cleaning. Unfortunately, the experience has been nothing short of a disaster.\u2028\u2028\r\n\r\nThe initial clean left my flat with dust and cobwebs in every room, dirty floors, and carpets that were only hoovered despite paying extra for a steam or water extraction clean. The oven was not properly cleaned either, leaving the flat smelling of smoke.\u2028\u2028\r\n\r\nAfter raising these issues, the company arranged a complimentary re-clean. However, the same cleaner returned, argued with us, and outright refused to re-clean the carpets, even though I was assured that a proper carpet clean would be done. The floors remain dirty, dust is still visible, and the promised services have not been delivered.\r\n\r\n\u2028\u2028I have photographic evidence showing the poor results after both cleans, which is deeply frustrating considering I paid over \u00a3350 for this service. The quality of the work does not reflect the price or the standards outlined in their quote.\u2028\u2028 The service has been wholly inadequate and the re-clean was no better than the first. \r\n\r\nI am left feeling let down and regretful of choosing this company. \u2028\u2028I strongly advise others to avoid Hello Services. Based on my experience, they fail to deliver on their promises and do not provide the professional service they advertise.\u2028\u2028\u2028\r\n\r\nI\u2019ve been offered a \u00a370 refund, which doesn\u2019t even cover the cost of the extra I paid for a \u201cprofessional carpet clean\u201d (\u00a373). \u2028\u2028Their customer service has been nothing but insulting, unhelpful and dismissive."