Uber Support Reviews

“ Trying to talk to Uber Support has never gotten anywhere. They refused to refund us when we were missing two whole entrees from a restaurant, and today we attempted to grocery shop via uber because we are out sick and we got an entirely different order. Already frustrated, we tried to get in contact with Uber Support and they will not get back to us. It is never an easy experience and I don’t know why we even try ”

“ This morning i ordered a ride from gravesend to slade green i was charge £37.74 for ride that is less than 15miles. Uber didnt notify there was a price surge. Stop ripping people off people work so had. And moreover on your app this no option to to write concern.. uber ripping the masses please refund my money ”

“ My order never arrived, tried to get a refund was told It didn't qualify as the driver tried to contact me and waited for 9 minutes, I was waiting outside for 20 minutes for the delivery and my phone never rang, contacted the seller to be told I had to contact Uber who totally disregarded my complaint ”

“ Took two hours to deliver a meal, that was wrong, did nothing to resolve and at 2300 issued a refund and no compensation. ”

“ uber offered me refund of £1. ”

“ This arrogant uber driver decried to give my food away to someone else when I told him the simplest of instructions!! He decided to hang up and not pick up my calls and give my food away !! Took a picture of someone else’s house and tried to hide the number whereas he’s not smart cos you can see the number and that is not my house !! I need my refund back immediately ”

“ The driver knew he was driving without a license, had a cracked windshield which is illegal, he couldn’t take me all the way to my actual drop off location at The Great Outdoors RV & Golf Resort I had to sit in the security guard shack and wait for a relative to show up I doubt if the uber driver even has a license he says he knew about the windshield and was going in and out of traffic on I-95 I requested a full refund!! This driver Jose needs to be terminated from Uber ”

“ So I had a an order with Uber eats and the guy that picked up the order was in the same place for 2 hours he was 8 min away from my estate and when I looked up him number he has been doing this for long so Uber cancelled my order not the Uber driver and I still after a month have not received my refund. ”

“ Funniest thing I heard from Uber Support team that I have a shared account with someone who is called Lee and also they won't refund me therefore their system showing my account is shared and he used my account to pay They advised me that contact your bank and show the email you received from us and ask for help and advice . ”

“ When I contacted support they said they’d refund the money, it’s not gone through yet and it took 15 mins on the phone to achieve this. ”