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Uber Support Reviews

1.1 Rating 2,330 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.17%
Industry Average
service is good. but sometimes the driver talk so rudely and also nowadays uber is charging extra fare. the fare in which we have booked and the fare we pay on the stop it's very high. I booked a cab from jasola to lajpat in almost 270₹ but at the end of the trip I had paid almost 350₹ which is very higher than I have booked my cab for.
posted 4 days ago - Anonymous
His son's service in the Marines gave him unique access to the base, solving our immediate transportation problems.
posted 1 week ago - Allison W-C
He actually stacked the boxes in my storage closet!! I'm so impressed with this gentleman's customer service that I would absolutely want him to deliver for me again! THANK YOU CHIBUZOR O.
posted 2 weeks ago - Deb Bloor
After paying more than double amount of money if you provide this kind of service it is not justifiable.
posted 1 month ago - Anonymous
Uber has a responsibility to vet its drivers and ensure a safe and professional service, especially for vulnerable passengers on medical trips.
posted 2 months ago - Sarah
Mostly in peak hours you will never get a ride. Then why do you boast about your app. Then, drivers keep cancelling.. Horrible service when we require the most
posted 4 months ago - Anonymous
A scheduled Uber ride with Vanae On April 07, resulted in my mother being scammed for 55$, since when I was out unloading the luggage, she told her the amount. The ride had already been prepaid on the app. Uber also has zero customer service. Beware!!
posted 4 months ago - Mitch seifer
Ordering is usually more good than bad just getting lucky enough to get a good driver, most are in it for the money not customer service.
posted 5 months ago - Anonymous
Jahara I believe I spelt her name correctly, Was AMAZING!! Thank you Jahara. Amazing customer service.
posted 7 months ago - Anonymous
Thank you Sherod ( Oswego NY)You were fast, pleasant and you have a clean vehicle. I would absolutely wait for this driver ( if it is an option)if he had another fare. Thank you so very much for your speedy service
posted 1 year ago - Mylyn Spooner