Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Henshalls Reviews

4.9 Rating 214 Reviews

96 %

of reviewers recommend Henshalls

Company Reviews

Visit Website

Phone:

01952 820358

Email:

sburdon@henshalls.com

Location:

John Henshall Ltd, Gower House, 14 – 16 High Street,
John Henshall Ltd, Gower House, 14 – 16 High Street
Newport
TF10 7AN

Write Your review

Tell us how Henshalls made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Henshalls 5 star review on 22nd June 2022

Shirley Randall

Henshalls 5 star review on 13th October 2021

Henshalls 5 star review on 11th October 2021

Henshalls 5 star review on 19th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Henshalls offer the highest level of customer service and this leads to trust in their advice on insurance matters. Simply the best brokers around.”

Helpful Report

Posted 1 year ago

Thanks Martin for such a lovely review! Your kind comments have been passed onto our team :)

Posted 1 year ago

“I have been a client of Henshals for more than 40 years. I relocated from Shropshire to Devon in 2002 but I kept my busines with Henshals. Despite Hensalls having expanded their business they retain the "local family business" culture coupled with the modern technology and skills that are required to be competitive. I would recommend anyone who is seeking a professional but skilled and personal Insurance broker to contact Hensalls. A J A Thomas Paignton. Devon”

Posted 9 months ago

“Michaela Petford has been very kind and helpful she works so hard and is a credit to Henshalls you are very lucky to have her working for you.”

Posted 9 months ago

“We had several queries about the renewal of our car insurance, as is usual wishing to be sure of our cover, and spoke to several members of the staff before doing so. All of our queries were answered promptly and efficiently, in one particular instance discovering an error by DVLA. We have used their services for more than twenty years and would not hesitate to recommend them.”

Posted 10 months ago

Thank you so much for your 5 star rating of Henshalls. We really appreciate your loyalty and for being a repeating customer for over 20 years. We are glad you found all your questions and queries answered promptly and efficiently :)

Posted 9 months ago

“Telephone answered straight away and talked to friendly staff who put me straight through to the person I needed to talk to.”

Posted 10 months ago

Thank you Julie for giving Henshalls a 5-star rating. We are so pleased to hear that you had a positive experience with our telephone service and received helpful assistance from our team. We are glad you were able to connect to the person you needed to speak with quickly.

Posted 10 months ago

“Excellent service and knowledgeable. Good local business.”

Posted 10 months ago

We really appreciate your kind words about our excellent service and knowledgeable staff.

Posted 10 months ago

“Except for an initial mailing being sent to the wrong person after I had requested it in good time, all else went smoothly. The work undertaken on our behalf was thorough and helpful.”

Posted 10 months ago

Thank you so much for your glowing 5 star rating, Elaine! We are so pleased to hear that you had a successful experience with our service. Except for an initial mailing being sent to the wrong person after your timely request, all else seemed to go smoothly, and that we provided you with thorough and helpful work.

Posted 10 months ago

“Excellent service, helpful advice when requested, and overall feel confident Henshalls looking after my businesses and can trust them going forward to do so.”

Posted 10 months ago

Thank you so much for your 5 star rating, Graeme! We really appreciate it! We aim to provide excellent service, helpful advice to our customers wherever possible and to always make sure they feel confident that Henshalls is looking after their businesses. We're glad to hear that you trust us going forward.

Posted 10 months ago

“Very personal and thoughtful service. Thank you.”

Posted 10 months ago

Thank you Kay for your 5 star rating of Henshalls :) We truly appreciate you taking the time to provide us with this kind endorsement.

Posted 10 months ago

“the 2 people who I deal with /Jenny and Shirley are extremely helpful at all times and Shirley always aims to assist me whenever and however she can they are the reason I have stayed with Henshalls as long as I have”

Posted 11 months ago

Thank you so much for your 5 star rating, Kevin! We really appreciate you taking the time to share your experience with our teams. We are glad to hear Jenny and Shirley have been extremely helpful and that you have enjoyed working with them - it's great to know that our teams are providing consistently excellent customer service. Your loyalty and continued business are truly appreciated.

Posted 11 months ago

“Very thorough and helpful with renewing our insurance policy.”

Posted 11 months ago

Thank you so much for your 5 star rating of Henshalls! We are glad to hear that we were very thorough and helpful with renewing your insurance policy. We appreciate your business and are grateful for your feedback.

Posted 11 months ago

“Clear and efficient service from the Henshalls Shrewsbury office with a good panel of insurer options. Many thanks for your support with my property portfolio business.”

Posted 11 months ago

Thank you so much for your excellent 5 star rating. We are delighted to hear that you had a positive experience with our Shrewsbury office and found our insurer options to be highly beneficial. Your support is greatly appreciated and we are very grateful for your positive review. Once again, thank you very much.

Posted 11 months ago

“Good but expensive. Cost me more for broker fee than the insurance itself”

Posted 11 months ago

Thank you, Sherree, for your 4 star rating. We are glad to know you had a generally satisfactory experience, although we understand that you felt the cost was a bit too steep. We are grateful for your loyalty as a customer and for taking the time to provide us with feedback.

Posted 11 months ago

“Provided everything we needed promptly. Excellent customer service”

Posted 11 months ago

Thanks for the lovely review Angela :)

Posted 11 months ago

“I renewed my insurance with Henshalls because originally the options for me were fully discussed and I did not feel rushed. Always do what they say they will do. A very polite and friendly customer service experience.”

Posted 11 months ago

We are thrilled that you are happy with the customer service that we have provided you - your lovely comments have been passed onto our team.

Posted 11 months ago

“We have always received excellent support with our insurance for Shifnal Youth Club. Recently we requested advice for Shifnal Twinning Association and Jenny was really helpful and sorted suitable insurance for us quickly. Questions on delivery are irrelevant..Insurance details emailed to me”

Posted 11 months ago

Thank you for the great review Archie - Jenny is thrilled with your lovely comments :)

Posted 11 months ago

“Professional and courteous as always.”

Posted 1 year ago

“Very helpful and informative staff, renewed motorcycle insurance for 2nd year with henshalls. Nicely arranged person to person with a fellow motorcycle rider, thank you Carl 👍”

Posted 1 year ago

Thanks for the lovely review Andrew - your comments have been passed onto Carl. :)

Posted 11 months ago

“Our Insurance renewal was dealt with quickly and efficiently. This is a good local company that we are happy to support.”

Posted 1 year ago

Thanks for the great review - we appreciate your continued loyalty to Henshalls.

Posted 11 months ago

“Great service since 1974. Thank you!”

Posted 1 year ago

Thank you for the review!

Posted 1 year ago

“Sue was really helpful in arranging my insurance renewal.”

Posted 1 year ago

Thanks for the great review :)

Posted 1 year ago

«
1
2
3
4
5
»

Henshalls is rated 4.9 based on 214 reviews