Henshalls Reviews

4.9 Rating 214 Reviews
96 %
of reviewers recommend Henshalls
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Phone:

01952 820358

Email:

sburdon@henshalls.com

Location:

John Henshall Ltd, Gower House, 14 – 16 High Street,
John Henshall Ltd, Gower House, 14 – 16 High Street
Newport
TF10 7AN

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Anonymous
Anonymous  // 01/01/2019
Very helpful - as always
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Posted 2 years ago
Thank you for your review Andrew!
Posted 2 years ago
Pam Hinton is without doubt the most efficient and professional person I have had the pleasure of speaking with about insurance. I would recommend her unreservedly
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Posted 2 years ago
Thank you Bryn for your lovely review - your kind comments have been passed onto Pam.
Posted 2 years ago
Have used company for many years now as they are always happy to help and support me, be it with house/ car insurance. Especially appreciated after a no fault on my part car accident, when claims , health support, and subsequent court case were rather daunting but covered and sorted with relative ease. I trust their policy recommendations…and sending me hard copy documents is appreciated these days still.
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Posted 2 years ago
Thank you for your lovely review and continued commitment to Henshalls - it is appreciated!
Posted 2 years ago
Had good efficient feedback on any questions I had.
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Posted 2 years ago
Thanks Harish for your lovely feedback on our team - we are thrilled we meet with your expectations.
Posted 2 years ago
Henshalls staff handled my queries and renewal professionally.
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Posted 2 years ago
Thank you for the lovely review Keith - very appreciated!
Posted 2 years ago
Excellent service, helpful, friendly and clear. Excellent communication!
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Posted 2 years ago
Thanks Rachel for your lovely review of our team!
Posted 2 years ago
I have used Henshalls for well over 20 years for all my insurance, and have always found them very helpful and financially competitive. I would not go anywhere else, they are the best.
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Posted 2 years ago
Thanks Graham for your lovely review and continued commitment to Henshalls - both are very appreciated!
Posted 2 years ago
Great service, sorted everything out quickly and easily - got me the cover I needed without hassle.
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Posted 2 years ago
Brilliant to hear that we met with your expectations Scott - thank you for taking the time to review us - it's appreciated!
Posted 2 years ago
A wonderful company to deal with. We are a voluntary organisation who need event insurance from time to time. Henshall's generously sponsored us for this a few years ago. Very helpful, knowledgeable and friendly staff.
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Posted 2 years ago
You too are a pleasure to deal with Chris - we look forward to our annual catch up and photos with you and your fantastic team of volunteers! Thank you for the lovely review!
Posted 2 years ago
Vey friendly and efficient
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Posted 2 years ago
Thanks Pam - your kind words have been passed onto our team!
Posted 2 years ago
I have always received the very best attention when dealing with Henshalls staff. They always try hard to satisfy my requirements. It's a pleasure to hold a phone call with such pleasant and helpful people. Well done Henshalls.
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Posted 2 years ago
This review has made our team smile - we are thrilled you are happy with our customer service Graham - thank you for the very kind review!
Posted 2 years ago
Over the years we have used Henshalls, they have always been attentive and diligent.
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Posted 2 years ago
Thanks Robin for the the lovely review and your continued loyalty to Henshalls - it is appreciated!
Posted 2 years ago
Couldn't work with a better bunch!!
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Posted 2 years ago
Thank you for your lovely review Mark - we are very proud of our award winning team!
Posted 2 years ago
Friendly, helpful and knowledgeable. Would highly recommend, especially Pam who has been so patient helping us revise our business insurance during the pandemic.
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Posted 2 years ago
Thank you for taking the time to write such a lovely review - your kind comments have been passed onto Pam.
Posted 2 years ago
Brilliant service from start to finish. Henshalls have offered jargon free advice throughout. We were recommended Henshalls by another company and we're very impressed with the level of service. Vice Chair Wolverhampton LGBT+
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Posted 2 years ago
Thank you for your lovely review of our service - your kind comments are appreciated by our team.
Posted 2 years ago
Efficient service.
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Posted 2 years ago
Thank you for your review - your comments have been passed onto our team.
Posted 2 years ago
I have been with Henshaws for 7 years never had a claim my insurance is tied in with the main company that rent this building we rent space from them. my policy went up this year 9 % and theirs did not. I got a lot of excuses about national rise and increase in costs REALLY!!
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Posted 2 years ago
Good afternoon and thank you for raising your concerns with us - our Director Dave has dropped you a email in relation to this. ^Sally.
Posted 2 years ago
I take my PI cover out through Henshalls. The whole process is painless and their quoting process is very through. I can really recommend them.
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Posted 3 years ago
Lovely to hear you are happy with the service we provide Andrew - your kind review is appreciated.
Posted 2 years ago
I find Henshells easy to communicate with, and the policy I have with them suits my needs well. I enjoy having the one to one telephone contact with Jenny; it makes it so much easy to ask questions etc.
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Posted 3 years ago
Thank you for the lovely review Julie - your kind comments have been passed onto Jenny.
Posted 2 years ago
Henshalls give good value and service.
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Posted 3 years ago
Thank you for your kind comments Stephanie.
Posted 2 years ago
Henshalls is rated 4.9 based on 214 reviews