Herbies USA Express Reviews

Name: Herbies USA Express
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.53

4.5 Rating 591 Reviews

88 %

of reviewers recommend Herbies USA Express

Company Reviews

Questions

Metrics

4.5

Based on 591 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

8884270772

Email:

sales@herbiesheadshop.com

Location:

C/ San Vicente, 20 - 1º,
Alicante
Alicante
03004

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Herbies USA Express 5 star review on 20th February 2025

Mary Grissom

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty satisfied! The plants are growing well and the product quality is up there. Payment process was a little confusing at first. Once we figured it out, everything went smoothly though”

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Posted 1 year ago

“Thank you guys! I was hesitant with trusting you . That’s why I only ordered 1. Shipping was quick! I already have it germinated and put in medium waiting for it to break ground. I’ll keep you posted. I’ll definitely be doing more business with you! Thanks again so much!”

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Posted 1 year ago

“I love how easy it is to shop with this company. The quality is always consistent and the selection is great to choose from. Definitely recommend!”

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Posted 1 year ago

“Decent experience overall. I was hoping for a quicker shipping time, but it wasn’t too bad in the end. The product itself is great!”

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Posted 1 year ago

“Not much to complain about here. Everything arrived on time, and the quality is excellent. Their team is always friendly when I reach out with questions”

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Posted 1 year ago

“Their customer service is beyond helpful! I had an issue with one of the seeds, and they replaced it right away and gave me useful advice to avoid making the same mistake again. They’ve earned my loyalty for sure!”

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Posted 1 year ago

“Great customer service and good product quality, but one of the seeds didn’t sprout. They replaced it without issue, but I wish it had worked the first time. Still happy with the result and will consider ordering again.”

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Posted 1 year ago

“Service and quality - top tier! Most likely will continue shopping with them”

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Posted 1 year ago

“After talking to customer service they explained how there coverages work. So if you buy a pk of 5 seeds only 3 of the five sprout and do not coverage if one of the 3 are male. If you get a male they will not replace it. So they were going to seed me 3 seeds out of 5 that did not grow. I have to eat the male seed it is not covered . I Sharonstill have not revived them.”

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Posted 1 year ago

Hello, Thank you for the review, it's greatly appreciated! We are really sorry that you had to experience such an issue with the plants. Earlier we contacted you via email to look into the situation and provided you with the best solution possible in this case Respectfully, Herbies

Posted 1 year ago

“Really like the product range and quality. Shop is very easy to deal with”

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Posted 1 year ago

“I enjoyed chatting on the website, the assistant I talked to was really sweet :) This is my second time buying from them, both seeds sprouted well. Happy!”

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Posted 1 year ago

“Always pleasure to do business with you guys. Keep it up! Satisfied with all of my orders so far. Plan on purchasing again next year”

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Posted 1 year ago

“Fine, expected faster shipping but on the whole not bad”

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Posted 1 year ago

“Ordering regularly from this company. Have two beautiful plants growing now :)”

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Posted 1 year ago

“Not that I have much experience and probably have been a real pain in the ass with all of my questions… Herbies helped me a lot throughout the process, being very sweet and professional. Thanks guys u rock!”

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Posted 1 year ago

“Everything’s good! Will surely purchase again 👍”

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Posted 1 year ago

“Had no problem germinating. One auto’s finished already, now waiting for the other. It looks stunning so I'm hoping for excellent results. Guess will order again sometime”

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Posted 1 year ago

“I spent close to $200 on seeds with this company. Half didn't pop. Blackberry moonrock didn't even open. I told them about it and they said they would make it right BUT they wanted photos.... the photo of a dead seed I threw away. I work with four other Growers and they've all been ripped off by this company. DO NOT TRUST THEM . I sent them pictures of three other seeds that had tried to pop but didn't make it. Because those three were in Rapid rooters they denied making it right. There are some excellent seed companies out there and this is not one of them”

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Posted 1 year ago

Hello, Thank you for the review, it helps a lot! Earlier we contacted you via email to discuss the situation in a bit more detail and your replacement order should reach you already. Hopefully, everything is alright! Please check your mailbox — we sent you another email to get an update on the matter Respectfully, Herbies

Posted 1 year ago

“Nice experience, rapid delivery, responsive team, quality product. Packaging is no fun tho, plain and boring”

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Posted 1 year ago

“At first postal service ended up losing my package somewhere along the way and I thought I was never gonna receive what I ordered... The team resolved this quickly and sent me a new one while it wasn’t even their fault. That's the service!”

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Posted 1 year ago

Herbies USA Express is rated 4.5 based on 591 reviews