Herbies USA Express Reviews

Name: Herbies USA Express
Address: -, -, New York
Rating: 4.54

4.5 Rating 577 Reviews

89 %

of reviewers recommend Herbies USA Express

Company Reviews

Metrics

Info

4.5

Based on 577 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Herbies USA Express:

Welcome to Herbies USA Express, a brand-new project created by Herbies specifically for the needs of our U.S. customers. Consistency is a great thing, which is why we still guarantee the high quality of our seeds and your complete satisfaction. As an added bonus, packages are delivered within 48-72 hours (yep, you got it right!), and you can choose from a seed selection tailored for growing in the U.S.

Our mission is to be a friend to any grower wherever they live because our love for cannabis has no borders! Just like any friend, we’ll always be there, whether you need help with choosing seeds, are struggling with picking the right soil, or have any other issues along your growing journey.

At Herbies USA Express, we strive to be your companion throughout your experience, from buying the seeds to harvesting the buds. We’re learning every day to become a better version of ourselves – both as people and as professionals. Your freedom of choice and your privacy mean the world to us, so you don’t need to worry that your data will be transferred to a third party.

Visit Website

Phone:

8884270772

Email:

sales@herbiesheadshop.com

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Herbies USA Express 5 star review on 20th February 2025

Mary Grissom

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would avoid Herbies all together. I really like how they provide literature to guide you through the process and provide assistance when question arise, however a 25% success rate is far from acceptable results. If this is common, then by all means take this review with a grain of salt. But if a 25% success rate is not common then you should pay close attention and not waste your time, money, or efforts. After much reading and researching I followed their suggestions and literature to a "T." From nutrition, watering, humidity, conditions, etc. this was my experience a 25% success rate. Needless to say, I was extremely disappointed in the results and after reaching out to Herbies I was told there was nothing that could be done. Item shipped and arrived on time was well packaged but produced 25% of the quantity purchased. Just an honest review from a real experience that I hope can help someone make an informed decision and I will not utilize them in the future.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your feedback. We’re sorry to hear that you were disappointed with your grow. Having reviewed your case, we can confirm that all the seeds germinated successfully and that the issue arose after germination. As seedling survival depends on handling and conditions, we requested more details, but unfortunately we did not receive them. This limited our ability to provide further assistance. We always aim to support our customers as much as possible, and we wish you success in your future grows! Please feel free to contact us if you would like us to investigate the cause further Respectfully, Herbies

Posted 2 weeks ago

“This is the second time I'm leaving a review this is getting ridiculous I bought a seed and tried to get it to germination for 10 days nothing happened then u sent me a second one and it's been 8 days and still nothing I bought 15 seeds from another dealer and everyone sprouted in 4 days and is already in a pot growing I'm about to send u pics of your seed and the ones I got from a norther retailer that I started germination at the same time and their already growing I need a refund or one that's already sprouted I'm very disappointed 😥”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for your review. I’m sorry to hear about your experience! We actually provide a guarantee in cases of non-germination and would be happy to help. Please check your inbox – we have contacted you to discuss the situation in more detail. Your feedback is important to us, and we truly appreciate you taking the time to share it Respectfully, Herbies

Posted 4 weeks ago

“I ordered 5 seeds and received 2 free. I have never had any issues with germination of seed in past 10 years. Only two germinated, nothing on the others, bad seeds!”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We actually provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 4 weeks ago

“They will sell you bad seeds and gift you 2 good 1s of a lesser strain”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review – it helps! We provide guarantees for such cases, yet we have a Guarantee Policy and a standard procedure we have to follow. Although some of the requirements for the claim were not fully met, we still want to assist you – that’s why we’ve offered a potential solution. If you change your mind, please feel free to reply to our most recent email. We’ll be happy to proceed accordingly Respectfully, Herbies

Posted 1 month ago

“I bought seeds and not one sprouted. So, I contacted them, they sent me replacements. 2 sprouted and then died, non of the others sprouted at all. I have grown lots of plants and large ones at that. 6 to 10 feet tall. Guess I'll just stick to to free seeds I can get on the street.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We are sorry to hear about the issue. Please do not worry — we will be glad to help! Please check your mailbox, we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“I bought 3 seeds got 1 free that’s great but the only one that sprouted was the free one. Very disappointed!”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review, it's greatly appreciated! We are sorry to hear about the issue. Please do not worry— we provide the guarantee in cases of non-germination and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 2 months ago

“seeds are "sold as souvenirs" and that's just what they are no yield or harvest.”

Helpful Report

Posted 3 months ago

Hello Paul, Thank you for your review – it is appreciated! We are sorry to hear your experience with our product has been disappointing. We will be happy to look into the situation and provide possible assistance. We have already reached out to you via email regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 3 months ago

“The seeds either do not germinate or they stunt. Dont use this company. They do not stand behind the products.”

Helpful Report

Posted 3 months ago

Hello Mark, Thank you for your feedback – it is appreciated! According to our records, we have already had an email correspondence regarding the matter and offered a possible solution. Our offer will remain valid, please feel free to contact us back and we will be happy to proceed accordingly anytime Respectfully, Herbies

Posted 3 months ago

“Not even a star here. I ordered seeds, got a corkscrew. No e-mail to respond to, and the chat feature does nor work. SCAM”

Helpful Report

Posted 4 months ago

Hello, Thank you for the review! The thing is that we use stealth shipping and the product was hidden inside the stealth item. Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 4 months ago

“First time customer, one seed, it was bad ,14 days nothing ,they had me dig it out and send the picture of seed to get the guarantee, now, unless I order another seed ,they want make good on there commitment...sad 😔”

Helpful Report

Posted 4 months ago

Hello, Thank you for the review, we really appreciate your feedback! We believe there was some sort of miscommunication and we mistakenly assumed that you accepted our previous offer. Please accept our apologies for the confusion! Please reply to our most recent email and we will discuss the situation in a bit more detail Respectfully, Herbies

Posted 4 months ago

“Ordered seeds. They shipped super fast. But what was delivered were not seeds. I was sent a wine opener. NOT SEEDS. $40 wine bottle opener. Do not need that. This was a horrible first time buying seeds online. BUYERS BEWARE!!!”

Helpful Report

Posted 5 months ago

Hello, Thank you for the review, it's greatly appreciated! The thing is that we use stealth shipping and the product was hidden inside the stealth item. Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“Took 6 days for delivery. Only got 2 of the three of said ordered. Why they stuffing it with foam in the tubes I don't know. Really don't like getting shorted.”

Helpful Report

Posted 6 months ago

Hello Jason, Thank you for the review – it is very helpful! We provide guarantees for such cases and have already contacted you via email regarding the matter – please respond to us at your earliest convenience and we will proceed accordingly Respectfully, Herbies

Posted 6 months ago

“Bought 6 bruce banner auto . LsD a u t o, granddaddy purple punch fast bud... done seeds same way for 15 years AND NEVER HAD ANY TROUBLE. Out of the 7 autos 2 bruce banner popped 5... that's right 5 did not. Afraid to try and pop my last seed, cause afraid it won't come up. So out of 8 seeds 6 did not even pop... if theydont rectify it... like 77 dollars . I'll take my business elsewhere. Can u blame me..”

Helpful Report

Posted 8 months ago

Hello Randall, Thank you for the review – it is appreciated! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 8 months ago

“I ordered fire og kush from big head seeds. I grew them out and all the plants had dark purple buds. Obviously not the seeds I ordered. I was told they wouldn’t make it right because the order was over 6 months old. I sent pics too. It was my outdoor crop”

Helpful Report

Posted 8 months ago

Hello David Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— even though the guarantee period has expired, we still would be glad to look into the situation and find a solution for you! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 8 months ago

“I’ve just noticed another review saying not one seed germinated, I had the same problem. All 6 . Was there a problem with that batch?”

Helpful Report

Posted 8 months ago

Hello Christopher, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— we will be glad to look into the situation and help! Unfortunately, we weren't able to identify your order in our system. Please contact us via email claims@herbiesheadshop.com to discuss the situation in a bit more detail Respectfully, Herbies

Posted 8 months ago

“Hi not one of the seeds came up, very disappointed.”

Helpful Report

Posted 8 months ago

Hello, Thank you for letting us know about the issues you faced with our product. We appreciate it! Our company actually has a Satisfaction guarantee for non-germination cases and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 8 months ago

“A simple order that I can't receive a second time! The second time they send it anywhere! Still waiting and no refund. I will not deal with this store anymore and I do not advise you to either”

Helpful Report

Posted 10 months ago

Hello, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— we will be glad to look into the situation and help! However, we weren't able to identify your order in our system. Please contact us via email claims@herbiesheadshop.com to discuss the situation in a bit more detail Respectfully, Herbies

Posted 10 months ago

“First time I ever got seeds that didn’t pop. First time I bought from this company and I guess the last.”

Helpful Report

Posted 11 months ago

Hello, Thank you for the feedback, it helps a lot! We provide guarantees for such cases so there's no need to worry. Please take a look in your inbox, we've reached out to you with further details Respectfully, Herbies

Posted 11 months ago

“After talking to customer service they explained how there coverages work. So if you buy a pk of 5 seeds only 3 of the five sprout and do not coverage if one of the 3 are male. If you get a male they will not replace it. So they were going to seed me 3 seeds out of 5 that did not grow. I have to eat the male seed it is not covered . I Sharonstill have not revived them.”

Helpful Report

Posted 11 months ago

Hello, Thank you for the review, it's greatly appreciated! We are really sorry that you had to experience such an issue with the plants. Earlier we contacted you via email to look into the situation and provided you with the best solution possible in this case Respectfully, Herbies

Posted 11 months ago

“I spent close to $200 on seeds with this company. Half didn't pop. Blackberry moonrock didn't even open. I told them about it and they said they would make it right BUT they wanted photos.... the photo of a dead seed I threw away. I work with four other Growers and they've all been ripped off by this company. DO NOT TRUST THEM . I sent them pictures of three other seeds that had tried to pop but didn't make it. Because those three were in Rapid rooters they denied making it right. There are some excellent seed companies out there and this is not one of them”

Helpful Report

Posted 1 year ago

Hello, Thank you for the review, it helps a lot! Earlier we contacted you via email to discuss the situation in a bit more detail and your replacement order should reach you already. Hopefully, everything is alright! Please check your mailbox — we sent you another email to get an update on the matter Respectfully, Herbies

Posted 11 months ago

Herbies USA Express is rated 4.5 based on 577 reviews