Herbies USA Express Reviews

Name: Herbies USA Express
Address: -, -, New York
Rating: 4.58

4.6 Rating 547 Reviews

90 %

of reviewers recommend Herbies USA Express

Company Reviews

Metrics

Info

4.6

Based on 547 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Herbies USA Express:

Welcome to Herbies USA Express, a brand-new project created by Herbies specifically for the needs of our U.S. customers. Consistency is a great thing, which is why we still guarantee the high quality of our seeds and your complete satisfaction. As an added bonus, packages are delivered within 48-72 hours (yep, you got it right!), and you can choose from a seed selection tailored for growing in the U.S.

Our mission is to be a friend to any grower wherever they live because our love for cannabis has no borders! Just like any friend, we’ll always be there, whether you need help with choosing seeds, are struggling with picking the right soil, or have any other issues along your growing journey.

At Herbies USA Express, we strive to be your companion throughout your experience, from buying the seeds to harvesting the buds. We’re learning every day to become a better version of ourselves – both as people and as professionals. Your freedom of choice and your privacy mean the world to us, so you don’t need to worry that your data will be transferred to a third party.

Visit Website

Phone:

8884270772

Email:

sales@herbiesheadshop.com

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Herbies USA Express 5 star review on 20th February 2025

Mary Grissom

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“seeds are "sold as souvenirs" and that's just what they are no yield or harvest.”

Helpful Report

Posted 2 weeks ago

Hello Paul, Thank you for your review – it is appreciated! We are sorry to hear your experience with our product has been disappointing. We will be happy to look into the situation and provide possible assistance. We have already reached out to you via email regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 2 weeks ago

“The seeds either do not germinate or they stunt. Dont use this company. They do not stand behind the products.”

Helpful Report

Posted 3 weeks ago

Hello Mark, Thank you for your feedback – it is appreciated! According to our records, we have already had an email correspondence regarding the matter and offered a possible solution. Our offer will remain valid, please feel free to contact us back and we will be happy to proceed accordingly anytime Respectfully, Herbies

Posted 3 weeks ago

“Not even a star here. I ordered seeds, got a corkscrew. No e-mail to respond to, and the chat feature does nor work. SCAM”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review! The thing is that we use stealth shipping and the product was hidden inside the stealth item. Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“First time customer, one seed, it was bad ,14 days nothing ,they had me dig it out and send the picture of seed to get the guarantee, now, unless I order another seed ,they want make good on there commitment...sad 😔”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, we really appreciate your feedback! We believe there was some sort of miscommunication and we mistakenly assumed that you accepted our previous offer. Please accept our apologies for the confusion! Please reply to our most recent email and we will discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“Ordered seeds. They shipped super fast. But what was delivered were not seeds. I was sent a wine opener. NOT SEEDS. $40 wine bottle opener. Do not need that. This was a horrible first time buying seeds online. BUYERS BEWARE!!!”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! The thing is that we use stealth shipping and the product was hidden inside the stealth item. Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 1 month ago

“Took 6 days for delivery. Only got 2 of the three of said ordered. Why they stuffing it with foam in the tubes I don't know. Really don't like getting shorted.”

Helpful Report

Posted 3 months ago

Hello Jason, Thank you for the review – it is very helpful! We provide guarantees for such cases and have already contacted you via email regarding the matter – please respond to us at your earliest convenience and we will proceed accordingly Respectfully, Herbies

Posted 3 months ago

“Bought 6 bruce banner auto . LsD a u t o, granddaddy purple punch fast bud... done seeds same way for 15 years AND NEVER HAD ANY TROUBLE. Out of the 7 autos 2 bruce banner popped 5... that's right 5 did not. Afraid to try and pop my last seed, cause afraid it won't come up. So out of 8 seeds 6 did not even pop... if theydont rectify it... like 77 dollars . I'll take my business elsewhere. Can u blame me..”

Helpful Report

Posted 5 months ago

Hello Randall, Thank you for the review – it is appreciated! We provide guarantees for such cases and would be happy to look into the situation and assist. We have already reached out to you via email regarding the matter – please take a look in your inbox Respectfully, Herbies

Posted 5 months ago

“I ordered fire og kush from big head seeds. I grew them out and all the plants had dark purple buds. Obviously not the seeds I ordered. I was told they wouldn’t make it right because the order was over 6 months old. I sent pics too. It was my outdoor crop”

Helpful Report

Posted 5 months ago

Hello David Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— even though the guarantee period has expired, we still would be glad to look into the situation and find a solution for you! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“I’ve just noticed another review saying not one seed germinated, I had the same problem. All 6 . Was there a problem with that batch?”

Helpful Report

Posted 5 months ago

Hello Christopher, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— we will be glad to look into the situation and help! Unfortunately, we weren't able to identify your order in our system. Please contact us via email claims@herbiesheadshop.com to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“Hi not one of the seeds came up, very disappointed.”

Helpful Report

Posted 5 months ago

Hello, Thank you for letting us know about the issues you faced with our product. We appreciate it! Our company actually has a Satisfaction guarantee for non-germination cases and will be glad to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“A simple order that I can't receive a second time! The second time they send it anywhere! Still waiting and no refund. I will not deal with this store anymore and I do not advise you to either”

Helpful Report

Posted 6 months ago

Hello, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Please do not worry— we will be glad to look into the situation and help! However, we weren't able to identify your order in our system. Please contact us via email claims@herbiesheadshop.com to discuss the situation in a bit more detail Respectfully, Herbies

Posted 6 months ago

“First time I ever got seeds that didn’t pop. First time I bought from this company and I guess the last.”

Helpful Report

Posted 8 months ago

Hello, Thank you for the feedback, it helps a lot! We provide guarantees for such cases so there's no need to worry. Please take a look in your inbox, we've reached out to you with further details Respectfully, Herbies

Posted 8 months ago

“After talking to customer service they explained how there coverages work. So if you buy a pk of 5 seeds only 3 of the five sprout and do not coverage if one of the 3 are male. If you get a male they will not replace it. So they were going to seed me 3 seeds out of 5 that did not grow. I have to eat the male seed it is not covered . I Sharonstill have not revived them.”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review, it's greatly appreciated! We are really sorry that you had to experience such an issue with the plants. Earlier we contacted you via email to look into the situation and provided you with the best solution possible in this case Respectfully, Herbies

Posted 8 months ago

“I spent close to $200 on seeds with this company. Half didn't pop. Blackberry moonrock didn't even open. I told them about it and they said they would make it right BUT they wanted photos.... the photo of a dead seed I threw away. I work with four other Growers and they've all been ripped off by this company. DO NOT TRUST THEM . I sent them pictures of three other seeds that had tried to pop but didn't make it. Because those three were in Rapid rooters they denied making it right. There are some excellent seed companies out there and this is not one of them”

Helpful Report

Posted 8 months ago

Hello, Thank you for the review, it helps a lot! Earlier we contacted you via email to discuss the situation in a bit more detail and your replacement order should reach you already. Hopefully, everything is alright! Please check your mailbox — we sent you another email to get an update on the matter Respectfully, Herbies

Posted 8 months ago

“I bought thease seeds hoping that some of them would sprout and not even 1 did , so I won't be buying anymore from this company”

Helpful Report

Posted 9 months ago

Hello David, Thank you for the review - it is much appreciated! We provide guarantees for such cases, and according to our records, we’ve already had correspondence on this matter. We’ve reached out to you via email with further details - please take a look in your inbox Respectfully, Herbies

Posted 8 months ago

“First all was good but 3 seed did not sprout. After several messages I have not heard from them. Today I found pistol all over 3 branches. It is male right next to 3 outer plants. I hope I got it out of there in time. I do have pictures.”

Helpful Report

Posted 9 months ago

Hello, Thank you for the feedback, it helps a lot! We provide guarantees for such cases so there's no need to worry. Based on our records we were unable to find any correspondence about your order and so we've reached out with further details. Please have a look in your inbox Respectfully, Herbies

Posted 9 months ago

“Ordering was great Delivery was great PROBLEM.....I am 62 and have been growing for quite awhile now. Out of the 10 seeds I planted, not one broke the soil (never in my life have I witnessed this). A batch of bad seeds, bad soil or maybe the weather. So sad I won't be growing this year.”

Helpful Report

Posted 10 months ago

Hello, Thank you for the review, it helps a lot! We have germination guarantees and will gladly help you out — please take a look in your inbox, we've reached out to you with further details Respectfully, Herbies

Posted 10 months ago

“Had hermie from godfather og cross godbud, fast version of grandaddy purple is pure garbage , nl5/ amnesia haze cross is ok! Wouldn’t purchase again from herbies !”

Helpful Report

Posted 10 months ago

Hello, Thank you for the feedback, it's greatly appreciated! We'd love to help you out with that — please have a look in your inbox, we've reached out to you for further clarification Additionally, you are more than welcome to contact us via chat on our website for instant support. The chat is available 24/7 Respectfully, Herbies

Posted 10 months ago

“My seeds did not grow.”

Helpful Report

Posted 10 months ago

Hello, Appreciate the review! We have guarantees for that and are happy to help! Please have a look in your inbox, we've reached out to you with further details Respectfully, Herbies

Posted 10 months ago

“Of the 3 SLH seeds ordered 2 failed to germinate. 1 germinated and grew to a height of 8 inches and seems to be stuck there. I've been growing for years and I've seen how stale seeds act before. These were definitely stale seeds. I'm not wasting my time on a refund just trying to let people know Herbies used to be good but I agree with the other reviews that question their reliability now. There arebetter and more reliable options out there.”

Helpful Report

Posted 11 months ago

Hello, Appreciate the feedback, it helps a lot! We have germination guarantees and are more than happy to help — we've contacted you via email with further details, please take a look in your inbox Respectfully, Herbies

Posted 10 months ago

Herbies USA Express is rated 4.6 based on 547 reviews