HeyDude Shoes Reviews

Name: HeyDude Shoes
Address: 17, Factory Road, Poole, 17, Factory Road, Poole, Dorset
Rating: 4.86

4.9 Rating 6,556 Reviews

97 %

of reviewers recommend HeyDude Shoes

4.9

Based on 6,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

17, Factory Road, Poole,
17, Factory Road, Poole
Dorset
BH16 5SN

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HeyDude Shoes 5 star review on 22nd January 2023

Delynn Borck

HeyDude Shoes 5 star review on 17th November 2022

Irina Weir

Anonymous

Anonymous // 01/01/2019

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“I bought my first pair, trekked all over Germany, France and Netherlands in them everyday for weeks. I returned home within a few days I bought a second pair as well as some boots for my next trip. I just returned from 8 days walking all over Rome and still love my Hey Dudes. They are so comfortable and easy to pack. Thank you for designing them in fun colors and patterns too!”

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Posted 3 years ago

“The insoles were wore out actually shredded within 3 months. I do walk a decent amount but would expect the insoles to stay together. I own a pair of redheads which I bought at cabelas for 40 dollars and they are of much higher quality and equal comfort. Hey dudes were comfortable but only for a short time. The redheads took just as much use and they are still. FYI don’t buy the cool name other shoes are better quality. Had to take insoles out if I ever wear again. I’m not big guy or anything either just normal use ruined the insoles”

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Posted 3 years ago

“I had an utterly horrible experience buying a pair of size 11 Hey Dude shoes online from the company. The pair I bought were too big, so I sent them back to exchange for a size 10. To my surprise, the size 10s were actually longer than the size 11s! I emailed the company to ask if I should try a size 9 or re-purchase a different pair of size 10s. The company answered with a lot of policy-speak and requests for photos, and threats of no refunds if they had been worn, etc. They didn't even answer my original question! After 3-4 more emails explaining the story over again to each new representative, I finally gave up. The shoes are not worth the aggravation!”

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Posted 3 years ago

“I bought these for my BF at Christmas. He had been wanting a pair of orange shoes but could not find any locally in the USA. He loves the Hey Dude brand, and when I seen these online I knew they’d be the perfect gift. I was right, he loves them!”

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Posted 3 years ago

“Absolutely amazing quality and design! Super fast delivery.. If in any doubt ,buy them! This is my second pair brought. The first ones lasted 3 years with daily wear”

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Posted 3 years ago

“Horrible Shipping!!! I have ordered a pair of shoes for my boyfriend for his birthday. It showed to be delivered early. That didn’t happen. Then it says that the order would be delivered on his birthday FEB 7th. It showed it was out for delivery. Never came. Check the tracking and it shows “no such number” which of course it is I use it on every website and never have a problem. Have emailed them multiple times. No answer. Tried the carrier they use (DHL) no answer. Postal service. No answer. I have used my address for amazon and other websites and they are full able and capable is finding my home. I checked the order number just in case I put the wrong address in. Turns out it’s all correct and means someone from hey dudes messed up my order and now I’m having to pay the consequences of some dumbass who can’t read 3 numbers correctly or can’t spell. 🙄 if it wasn’t for this problem and the little help I have received to fix the problem I would order from their website again for sure…..but after this….not again. I’ll get them through Amazon who is DEPENDABLE!”

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Posted 3 years ago

“What can I say that hasn't been said already...... absolutely banging shoes, extremely light and comfortable and would love to be able to afford more. But hey, I guess this has already been said!!”

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Posted 3 years ago

“The shoes are amazing and comfortable but shipping is HORRIBLE. It said 3-7 day delivery. I keep checking and it just saying the shipping label was made and hasn’t been shipped…..but 3 days ago it said it was going to be delivered…but wasn’t. Now just says only shipping label has been made and waiting on carrier! 🤬 like what the hell. Their shipping company is horrible, they are amazing shoes I will say that but ordering from their website is HORRIBLE!!!”

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Posted 3 years ago

“He loves em yay... Really good site deli ered safe and very quickly he's had many pairs of the shoes and now the boots yep very happy thank you x”

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Posted 3 years ago

“Customer service is HORRIBLE!! The number isn’t an active number. Then I’ve emailed customer service 5 times with no response.”

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Posted 3 years ago

“I absolutely give Hey Dude UK a 5 ***** RATING. This was my first time ordering from Hey Dude.com UK, and I’m very impressed and would highly recommend ordering from them. Fast delivery Big Selection to choose from. I was able to get 2 pairs of Eloise suede boots from Hey Dude UK, within 2 weeks that I haven’t been able to get from Hey Dude in the Us for over a year. Hey Dude UK, will be my new go to for Hey Dudes from now on.. 5 star Rating from product to shipment to receiving my products.. 5*****”

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Posted 3 years ago

“The shoes are great. They fit well, true to size and look just has they do on the website.”

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Posted 3 years ago

“Love these shoes. Have shoes been wearing them for months now and they are still very comfortable even after walking miles at a time! I will be a lifetime customer!!”

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Posted 3 years ago

“Light and comfortable.”

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Posted 3 years ago

“I requested a return code to return a Xmas present due to sizing issue and never get a reply from the customer service. Very disappointed. Will not buy hey dude shoes ever.”

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Posted 3 years ago

Hello, We can see from your order number that you may have placed this particular order with HEYDUDE US. The order number provided to us does not correlate with anything on our system and we do not issue return codes. Kind regards, HEYDUDE UK

Posted 3 years ago

“Love the shoes. Very comfortable. Great website and service too. No problems with the order or delivery. Thanks”

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Posted 3 years ago

“Unfortunately they have not arrived, 3 weeks after ordering. I have tried to contact seller and their email address does not work. At this time I don’t know if I have lost my money:(”

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Posted 3 years ago

Hello, We can see that the order to Australia left the UK on the 10th January. Please keep an eye on your tracking details for further updates once your order arrives in Australia. Kind regards, HEYDUDE UK

Posted 3 years ago

“I love these shoes and they are comfortable but I'm highly disappointed they don't come in half sizes nor do they have wide size option. Otherwise, would give 5 stars.”

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Posted 3 years ago

“This is the 2nd pair my partner has had. He loves them and wears them almost all the time.”

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Posted 3 years ago

“I luv the style and color but it really runs small so I now have to reorder a bigger size!”

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Posted 3 years ago

HeyDude Shoes is rated 4.9 based on 6,556 reviews