“I ordered from the website in January 2021, no conformation e-mail, put pay pal says I paid them, they haven't replied to any of my emails and now it's March 2021, still haven't received my items. Which sucks cause I really like the product.”
“I order a pair of Hickies, the no tie shoelaces, a few months back. They arrived promptly, were easy to use, and fun to wear. Unfortunately, after playing sports in them, a few of the elastics snapped. I wrote to the company to inquire about replacements and the company was more than helpful! They stood behind their product and they did so with a smile, offering a free replacement pack at any value, in addition to a discount on my next pair. I have yet to receive my new ones but I have a feeling I'll be ordering them again.”