Hidden Hearing Reviews

4.73 Rating 1,544 Reviews
A-
Happiness Grade

Hidden Hearing have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A-

Price - Excellent

88.37%
Industry Average
The gentleman who visited was very professional and helpful. The price for the hearing aid was ridiculous.
- David
Concentrated on one expensive model range - no explanation of alternatives. Price very high compared with competition.
- Ian
Liam was great. Very personable and helpful. Certainly knowledgable about your product. He had a lot of patience with my 89 year old mum. On the down side, price is rather expensive.
- June
A-

Delivery - Fast

80.00%
Industry Average
everything covered satisfactual thank you, awaiting delivery of new hearing aids
- Raymond
Arrival on time. Very professional and thorough. Awaiting delivery and fixing within the next fortnight.
- Patricia
Arrived at the booked time. Well dressed rather flashy. Conducted my test resulting in the need to have my hearing corrected. Demonstrated only one aid. Would have liked to have a choice of manufacturers. Awaiting delivery and fitting due on Friday 22 Feb. He had not brought his credit card machine
- James
B

Refunds - Easy

75.00%
Industry Average
Informative helpful test conducted in an local opticians. Satisfactory so far but still need to adjust fitting before 20 day refund period expires.
- Hilary
97.20%
Industry Average
Excellent service., mr, parel is extremely helpful and patient, Deserves the best accolade.
- michael Hydes
Great service Very professional Thankyou
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I was most impressed with the service i had from Hidden Hearing. After using NHS aids for two years i was not sure that new aids would make much difference. I was wrong! My new aids have made a big difference to my personal and social life. Thank you Hidden Hearing.
- Jenny Bailey