Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,160 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Questions

Metrics

4.9

Based on 3,160 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

Write Your review

Tell us how Hilton Car Supermarket made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Joseph Robert Gorst

ROY SHARP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good sellers”

Helpful Report

Posted 3 years ago

Thank you so much for sharing your valuable feedback!

Posted 3 years ago

“We purchased a car from Hilton Car Supermarket back in April. When we got home we noticed that all the mats were missing. I called the salesman to notify him of this and he said that he would send them to us. Over the last two months I have repeatedly called. Either the salesman is “occupied” or “not working today” and will call me back (which he never does) or when he does answer my calls he keeps telling me that he will send them. It’s nearly been 8 weeks and we still don’t have the mats!”

Helpful Report

Posted 3 years ago

“Fine when they are selling you a car, but if you have a problem they will not acknowledge you and never call back. I’ve had my car 8 weeks and I’ve been trying to sort for 5 of those. I’ve just asked to return the car.”

Helpful Report

Posted 3 years ago

“Great selection of high quality cars delighted with mine and with the service thank you”

Helpful Report

Posted 3 years ago

We're glad to hear that you’re happy and satisfied with your recent purchase from Hilton Car Supermarket. We are passionate about delivering the best services and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

Posted 3 years ago

“Great company”

Helpful Report

Posted 3 years ago

Thank you so much sharing your feedback!

Posted 3 years ago

“I bought the car with numerous faults that took me a month to sort it. I have been promised that the car i bought have 2 keys but unfortunately upto now i haven't recieved my second key.”

Helpful Report

Posted 3 years ago

“Missing part from car seat and boot not been sent as promised.”

Helpful Report

Posted 3 years ago

“I bought the Mercedes benz c350e in March 2022. I don't like the service because they have not provided me the second key of car, I call them several times but they had not contact me.i m still waiting for there cll and reply.”

Helpful Report

Posted 3 years ago

“Thank you”

Helpful Report

Posted 3 years ago

“Excellent speedy service I bought my second car with Hilton cars supermarket. The warranty part really helpful while I got 4times major electrical & mechanical issues I come all the way from Scotland to buy a car from Hilton is hazel free very fast service 🤩👍”

Helpful Report

Posted 3 years ago

“The best service”

Helpful Report

Posted 3 years ago

“Warrenty repairs took too long”

Helpful Report

Posted 3 years ago

“Completely unhelpful start to finish”

Helpful Report

Posted 3 years ago

“VERY SERIOUS FRAUD GOING ON WITH THIS COMPANY TOOK MONEY FROM FINANCE COMPANY WITHOUT MY CONSENT AND GOT MORE THAN WHAT THE CAR WAS ADVERTIISED FOR”

Helpful Report

Posted 3 years ago

“Terrible terrible service, reserved a car which they sold in the mean time . Taking my deposit. Also 60% of cars get returned, due to faults. DO NOT TRUST THIS COMPANY. WITH YOUR MONEY OR CARS . If you do the research, this company have had more bad reviews than good .JUST A HEADS UP . Took them 5 days to tell me they sold my car which I had reserved. Pointless even reserving. They get your money and couldn’t care less”

Helpful Report

Posted 4 years ago

“Proactive, responsive, professional and 1st class customer service. I am one very happy and satisfied customer. My overall experience with Hilton Car Supermarket London from my initial first contact inquiry through to after care post delivery has been nothing but exemplary. Cannot recommend enough based on my own personal experience.”

Helpful Report

Posted 5 years ago

“Very happy with Daniel who sorted everything out for us. Very good service, very polite and kept us informed.”

Helpful Report

Posted 5 years ago

“Excellent service. The process is very easy, transparent and quick. All information and documents are available. The Hilton Car Supermarket London team is responsive, accurate and fast. Very helpful and always on hand to assist with any issues. Highly recommended.”

Helpful Report

Posted 5 years ago

“Fantastic service from the initial contact all the way through to receiving the car and after care. I liked the professional and non-pushy approach taken as well as the fast response times to any queries. Would definitely recommend Hilton Car Supermarket Milton Keynes to friends and colleagues!”

Helpful Report

Posted 5 years ago

“Made it very easy to order my new car, they were upfront and clear with all of the terms and the car was delivered very early so I could get on with my day.”

Helpful Report

Posted 5 years ago

Hilton Car Supermarket is rated 4.9 based on 3,160 reviews