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Hilton Car Supermarket Reviews

4.9 Rating 3,116 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

4.9

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Hilton Car Supermarket 5 star review on 14th July 2022

Joseph Robert Gorst

Hilton Car Supermarket 5 star review on 14th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jay was a delight to work with, and the Hilton Car Super Market team is certainly deserving of the praise.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much, Ella, for your 5-star rating! We're delighted to hear that Jay was such a delight to work with, and that you think Hilton Car Supermarket is deserving of the praise. We really appreciate your positive feedback!

Posted 2 years ago

“Absolutely no difficulties or pressure. Overall, I had a great shopping experience. I have no qualms about purchasing from this guy once more.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for the 5-star rating for Hilton Car Supermarket! It's really great to hear that you had such a great shopping experience, with absolutely no difficulties or pressure. We are so glad that we could provide you with the perfect car-buying experience, and we would be delighted to have you back in the future! Thank you again for your kind words.

Posted 2 years ago

“All really quick and easy”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for the review, Eva! We're delighted to hear that your experience at Hilton Car Supermarket was quick and easy! We really appreciate your kind words and are grateful for your support.

Posted 2 years ago

“Fantastic communication from the initial contact through finish.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you very much, Richard, for your review of Hilton Car Supermarket! We are so glad to hear that you had such a great experience and fantastic communication with us from the initial contact right through to the finish.

Posted 2 years ago

“Delightfully simple selection of cars 😍”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for the 5-star rating, Michael! We are thrilled to hear that you enjoyed the selection of our cars. It means a lot to us that you took the time to leave us such a great review!

Posted 2 years ago

“We're happy to work with them. They keep their vehicles up to a specific standard, guaranteeing customers a fair value for their investment. There are numerous alternatives in terms of color. They are accommodating for test drives.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you, Shelley, for your 5-star rating of Hilton Car Supermarket! We're thrilled to have your support. We take great pride in keeping our vehicles up to a specific standard, ensuring our customers always get the best value for their investment. Plus, it's great to have plenty of options when it comes to color. We're always happy to give our customers a test drive as well.

Posted 2 years ago

“We was welcomed by sean. He was really kind and competent. The entire car-buying process was easy and straightforward.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you for the wonderful 5-star rating, Alice! We are pleased to hear that Sean was able to welcome you to Hilton Car Supermarket and make your car-buying experience an easy and straightforward one. It is always our aim to provide a pleasant and helpful customer service experience - we thank you for your kind feedback.

Posted 2 years ago

“The entire process was trouble-free. Jay was incredibly informed and helpful, and he made the experience very pleasant.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for giving us a 5-star rating for Hilton Car Supermarket! We are delighted that you had a great experience with us, especially with Jay's help. It's great to hear that the entire process was trouble-free and that Jay was very informative and friendly. We truly appreciate it.

Posted 2 years ago

“Don't expect any outstanding customer service, very low part exchange value compared to others. Car was nice though, but I had to do all the work myself. The guy showing me the car knew less about cars than my 6 year old. So if you see a car you like, don't expect to barter or as any questions. Set your expectations low!”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Hello James. We apologize for any disappointment you experienced during your visit. Your feedback is important to us, and we're sorry for any inconvenience or frustration you encountered. We strive to provide the best customer service and value for our customers. If you have more feedback to share or if there's anything we can do to address your concerns, please don't hesitate to reach out via email at Hiltonassist@hiltoncarsupermarket.co.uk. We value your input and will work to improve our services. Thank you for bringing this to our attention.

Posted 2 years ago

“Welcoming, hospitable and helpful experience”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Hello Jack. We're pleased to hear that you had a welcoming, hospitable, and helpful experience with us. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your positive review!

Posted 2 years ago

“Easy and trustworthy”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much Charles for your generous 5-star rating of Hilton Car Supermarket! We pride ourselves on being easy and trustworthy to ensure customers have the best experience with us.

Posted 2 years ago

“It's our third vehicle from Hilton Car Supermarket, and as usual, they brought it promptly to our house.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Hello David. We're honoured that you've chosen Hilton Car Supermarket for the third time, and we're glad to have delivered your new vehicle to your house promptly. Your continued trust in us is greatly appreciated. Thank you for your loyalty, and we look forward to serving you again in the future!

Posted 2 years ago

“Very helpful, Thankyou”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for taking the time to share your positive experience with us here at Hilton Car Supermarket! We are delighted to hear you had a great time and appreciate your 5-star rating. Very helpful, thank you!

Posted 2 years ago

“All good.thanks”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thanks for the review, Rafal! We really appreciate your business at Hilton Car Supermarket. All good. Thanks!

Posted 2 years ago

“The experience of purchasing a car online and having it shipped to its destination was wonderful! Very seamless from start to finish.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you Lynn for your 5-star rating of Hilton Car Supermarket! We are delighted to hear that your experience of purchasing a car online and having it shipped to its destination was wonderful! We strive to make the car buying process as seamless from start to finish as possible, and we are glad we could provide that for you!

Posted 2 years ago

“Sean has been amazing from start to finish. Very professional, honest and friendly. I really do appreciate his time and customer service. Shout out to Faraz as welll, pushed me through and got it over the line. Thank you so much Sean and Faraz. Top blokes!”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Wow, thank you Kieran for your 5-star rating of Hilton Car Supermarket – we really appreciate it! It's fantastic to hear that Sean & Faraz provided you with great customer service and pushed the deal over the line. We're so glad you had a great experience and we thank you for your kind words.

Posted 2 years ago

“Great service, Riley’s been amazing despite issues with finance company. Will recommend Hilton to everyone”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you, Matthew, for your five star rating of Hilton Car Supermarket! We are thrilled to hear your positive experience with us, especially regarding Riley and the finance company. Your kind words and recommendation are much appreciated by our team!

Posted 2 years ago

“My hats off to Sean and the Hilton Car Super Market, which was the greatest.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Hello Joseph. We appreciate your kind words! Thank you for acknowledging Sean and the Hilton Car Super Market team for their exceptional service. Your satisfaction is important to us; we're here to help whenever you need us. Thank you for choosing us and for your positive review!

Posted 2 years ago

“The process was made simple and quick by Karam.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thanks a lot for your 5-star rating, Stacy. We're really pleased to hear that our team member, Karam, was able to help make the process simple and quick for you. Your positive rating is greatly appreciated!

Posted 2 years ago

“Sean was very helpful in the buying of my car. The staff were all very friendly and great with the kids while they were waiting for things to be done. Great overall experience and would recommend to all.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you Jade for your review of Hilton Car Supermarket! I'm so pleased to hear you had a great overall experience and that Sean was so helpful with the buying of your car. We are delighted the staff were all friendly and great with the kids, it is always a pleasure to welcome families to our showroom. Thank you for recommending us to all!

Posted 2 years ago

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Hilton Car Supermarket is rated 4.9 based on 3,116 reviews