“Just stayed at the Hilton Hotel Metropole. Room 423 Queen deluxe room....
Room furthest away smallest room, double shower you could not get two people in the bathroom at the same time. Bed squeaked just sitting on it so laying or turning over was a nightmare. Pity the room below. Was not comfy at all. Tv was on a wall not in good view to put on if needed. Mirror was hide next to it not suitable for using for makeup etc. No fridge . One biscuit if there was supposed to be two per room. No bottles of water.
Room smelt of over compensated shake and vac got down our throats.
Breakfast was so slow in bring food out 14 people deep in waiting for them to top up the buffet of bacon etc. No glasses for the fruit juices..salt and pepper pots needed replenishing.
This was an expensive night away. We stayed at the Hilton Milton Keynes and paid almost half the price of this one and had a fantastic stay there with great breakfast and plenty staff to cope with the busy concert the night before... A shame Birmingham you have let Hilton Hotels down and our stay with the Michael Buble Concert . You even charged £12 for parking Milton Keynes is free”
“Spent new years with them and the staff were outstanding Nothing was a problem especially Zoe the manager on call. Would stay there everytime i visit glasgow”
