Hive Insurance Services Reviews

Name: Hive Insurance Services
Address: The Hive, Almondsbury Business Centre, Bradley Stoke, Bristol
Rating: 4.28

4.3 Rating 240 Reviews

83 %

of reviewers recommend Hive Insurance Services

Company Reviews

Questions

Metrics

4.3

Based on 240 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 028 0849

Email:

enquiries@hiveinsure.co.uk

Location:

The Hive, Almondsbury Business Centre, Bradley Stoke
Bristol
BS32 4QH

Write Your review

Tell us how Hive Insurance Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed some information off April. I rang and spoke to Harry who was very helpful.”

Helpful Report

Posted 6 years ago

“Very spot on friendly adviser got everything i asked for straight away”

Helpful Report

Posted 6 years ago

“The customer service agent i delt with was very helpful as i didn't have my policy number to hand but that wasn't an issue at all very polite and friendly easy to use service.”

Helpful Report

Posted 6 years ago

“Assistance was brilliant - very helpful”

Helpful Report

Posted 6 years ago

“quick and polite responses to my questions very pleased to have a online chat with someone who could answer the query without having to disappear and come back to me later or not at all”

Helpful Report

Posted 6 years ago

“Very uncomplicated process and quick response”

Helpful Report

Posted 6 years ago

“Live chat with Ellie, very helpful and efficient, if only all customer service agents were this professional in their work!”

Helpful Report

Posted 6 years ago

“Rang customer service today and my issue was dealt with promptly and efficiently.”

Helpful Report

Posted 6 years ago

“dealt with my query efficiently and politely.”

Helpful Report

Posted 6 years ago

“Made an enquiry and it was answered straight away”

Helpful Report

Posted 6 years ago

“Both myself and my wife have had to use this insurance policy a number of times. The ease of making a claim has markedly improved in the last 18 months or so and the coverage is good.”

Helpful Report

Posted 6 years ago

“Very good customer service, very easy to use and the online portal is excellent.”

Helpful Report

Posted 6 years ago

“I was very impressed with how quickly and efficiently all my questions were answered as I had quite a few! Everyone I have dealt with so far have been professional, polite and willing to go the extra mile to help.”

Helpful Report

Posted 6 years ago

“Ellie at April UK was very helpful in the online chat today.”

Helpful Report

Posted 6 years ago

“Ellie was very helpful in clearing my query up on live chat”

Helpful Report

Posted 6 years ago

“Excellent customer service, very helpful and dealt with my queries in a swift and efficient manor”

Helpful Report

Posted 6 years ago

“It was lovely speaking to someone today who helped me straight away with my issue of having to change my name due to getting married. It was very easy, I just had to send a picture of my marriage certificate and my plan number and that was it. I received an email back very quickly to say that my details had been updated. Just what I like, quick, no fuss and a very polite person at the end of the phone. Thank you very much.”

Helpful Report

Posted 6 years ago

Hi Joanne, Thank you for your feedback on your experience. We are pleased you are happy with the service you received. If there is anything else you need, please don't hesitate to contact us. Many thanks, Beckii.

Posted 6 years ago

“Nicky Davies and Lewis ( customer services ) were very kind, friendly , helpful and efficient . Put my mind at rest and I am very pleased with the information given . They made me feel welcome.”

Helpful Report

Posted 6 years ago

“I received I very helpful and delightful service. I requested my policy documentation and they were sent to me immediately. Thank you”

Helpful Report

Posted 6 years ago

“by answearing my questions and settling any anxiety i had”

Helpful Report

Posted 6 years ago

Hive Insurance Services is rated 4.3 based on 240 reviews