HM Reviews

“ Provided photos immediately, including the courier's own delivery photo showing the tape. ”

“ I purchased two items and paid extra for next-day delivery. ”

“ However, extremely long delivery times are unacceptable and I'm not ordering from them anymore. ”

“ I was told that the website stated it was a 10 day delivery in my view at no point during the pruchae or delivery confirmation was this stated or I would have opted tyo collect from a store. ”

“ Disgusted with there customer service. Highly disappointed.. Delayed delivery, returns cancellation and refund policies are pathetic. Got the wrong delivery center address so couldn't do d self pick up. Nobody from the HnM or delivery partner could give me the exact status of my parcel. And 24hrs deadline to revert kept on extending to almost forever but no solution. ”

“ When checking with an unsympathetic and uncouth customer service person, they referred me to their delivery policy in fine print that orders more than Ten Thousand pesos is taxable. ”

“ I never got the package after an H&M agent guaranteed me of delivery and refund. ”

“ MAJOR WARNING: DO NOT PLACE AN ORDER EXPECTING DELIVERY FOR THE HOLIDAYS! I agree with previous reviewer. ”

“ I think the delivery service is draconian I don’t think I’ve had a service so slow in the modern era. It says 8 and I can tell you if you get in 8 days your doing really well No thanks ”

“ I put the wrong address for my delivery and called 2 hours later to change or cancel it because there is no way I could get it from my old address. ”