Hobbycraft Reviews

3.2 Rating 133 Reviews

52 %

of reviewers recommend Hobbycraft

Company Reviews

Questions

Metrics

3.2

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Hobbycraft deliver? How long does Hobbycraft take to deliver? Does Hobbycraft deliver on time? How is accuracy and good condition of items delivered by Hobbycraft?

Customer Service

How can I contact Hobbycraft? How quickly does Hobbycraft resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Hobbycraft.

Visit Website

How quickly does Hobbycraft resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 55% of reviewers feedback is Hobbycraft takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

100.00%

Industry Average

“ Great service and lovely products ”

- Anonymous

“ Shocking service If you order on line for click and collect uou hsve to spend over £10 We wanted a extra item that was in store whilst collecting our order___as it was'nt on line we were unable to purchase it .Absolute joke Unable to get through on phone lines at customer service as phones are not manned I think customers will go elsewhere ”

- Liz

“ Brilliant customer service from George, the manager at the Watford store. I cannot praise his helpfulness, politeness and professionalism enough. So grateful to you for all your help yesterday. ”

- ZAHRA JESSA

Hobbycraft Reviews

Customer Service - Good