“
This company might work well for some - but you are not booking a car with the rental company - you are booking a voucher to rent that car! I used the same licence at the same desk I had used in previous years, and they told me the licence was 3 years out of date and Holiday Autos would need to refund.
”
posted 1 month ago
- Pete
“
Instead of appreciation for handling the situation transparently, the result was: no refund, no partial credit, no goodwill gesture whatsoever — despite clearly documented force majeure.
”
posted 3 months ago
- Ania
“
I called the rental car agency and they didn’t charge Holiday Autos and yet Holiday Autos won’t refund my rental payment.
”
posted 6 months ago
- Anonymous
“
Instead, they dismiss us and refuse a refund, claiming it’s their policy.
”
posted 10 months ago
- Alexander
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Despite contacting Holiday Autos for a refund, they refused, hiding behind a signed document rather than acknowledging the misleading and high-pressure tactics used at the desk.
”
posted 10 months ago
- Diego
“
Despite contacting Holiday Autos for a refund, they refused, hiding behind a signed document rather than acknowledging the misleading and high-pressure tactics used at the desk.
”
posted 10 months ago
- Diego
“
Title: Refused Service Despite Valid License – No Refund Issued
Review:
I booked a car rental through [Company Name] with Europcar at Naples Airport.
”
posted 11 months ago
- Darren
“
Gave 1 star as zero not an option
You pay for a rental car plus excess for a 8 day period
You turn up at the destination within the booking period to find your car has been cancelled without informing you
They refuse a refund
WHY you’ve paid for the rental in FULL for a period of time
You’ve not abused the rental etc etc
They still won’t refund you
I’m sure they have rented the car again otherwise WHY is the product you’ve paid for and rented not available
Total lack of any customer service
If you feel it’s ok to pay for something for a period of time and NOT receive it then go ahead and rent from this very very shady company
I definitely won’t go anywhere near them again or AVIS who were the company Holiday Autos rented the car from as they didn’t give a damn either
”
posted 11 months ago
- John W
“
Eventually - after much effort - received a refund of the original booking price - 4 months later.
”
posted 1 year ago
- Jon Llantrisant
“
I tried to cancel with Holiday Autos, and they told me they would not refund any of my booking because this information was already (hidden) in the terms and conditions.
”
posted 1 year ago
- Leanne