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Holiday Autos Reviews

1.1 Rating 526 Reviews
F
Happiness Grade
Read Holiday Autos Reviews

Phone:

0871 472 5229

Location:

Victoria Gate
Chobham Road
Woking

E

Refund - Difficult

39.62%
Industry Average
Gave 1 star as zero not an option You pay for a rental car plus excess for a 8 day period You turn up at the destination within the booking period to find your car has been cancelled without informing you They refuse a refund WHY you’ve paid for the rental in FULL for a period of time You’ve not abused the rental etc etc They still won’t refund you I’m sure they have rented the car again otherwise WHY is the product you’ve paid for and rented not available Total lack of any customer service If you feel it’s ok to pay for something for a period of time and NOT receive it then go ahead and rent from this very very shady company I definitely won’t go anywhere near them again or AVIS who were the company Holiday Autos rented the car from as they didn’t give a damn either
posted 2 days ago - John W
Eventually - after much effort - received a refund of the original booking price - 4 months later.
posted 2 months ago - Jon Llantrisant
I tried to cancel with Holiday Autos, and they told me they would not refund any of my booking because this information was already (hidden) in the terms and conditions.
posted 2 months ago - Leanne
Don’t expect a refund if you encounter problems in your rental
posted 5 months ago - Os
Paid for a vehicle to be picked up at Chania Airport Crete, August 2024. Lost my credit card at Dubai International airport so couldn't produce my card for the "Deposit" that is usually placed on hold.I offered to settle any deposit in cash, this was refused and so no car, no Refund and so NEVER AGAIN Holiday Autos. EFTHEMIOS NICOLOPOULOS SOUTH AFRICA
posted 7 months ago - Efthemios Nicolopoulos
I have been on line, as had my partner and have looked past the initial first page “success” stories with holiday auto cars and have now seen the truth! We read the shocking reviews on your poor services, how people feel they have been conned and scammed with no response from your company and no refund for their complaints.
posted 8 months ago - Sean
If i could it no stars i would. I booked a car and after arriving at Lanzarote airport i was told the car is not available and no replacement was offered. Trying to get hold of Holiday Autos is impossible there customer service is shocking, i've no idea of how to get a refund-shocking service, they take your money and run
posted 8 months ago - grant scheffer
Scammers. Booking cancelled without warning. Couldn't get car. Refuses to refund money
posted 8 months ago - Volodymyr Mayberov
So I asked for a refund and I was told that, because I was late I could not have a refund.
posted 8 months ago - William Thomas
Despite my request for a refund on the spot, they refused.
posted 9 months ago - Waleed Alanzi