“
Gave 1 star as zero not an option
You pay for a rental car plus excess for a 8 day period
You turn up at the destination within the booking period to find your car has been cancelled without informing you
They refuse a refund
WHY you’ve paid for the rental in FULL for a period of time
You’ve not abused the rental etc etc
They still won’t refund you
I’m sure they have rented the car again otherwise WHY is the product you’ve paid for and rented not available
Total lack of any customer service
If you feel it’s ok to pay for something for a period of time and NOT receive it then go ahead and rent from this very very shady company
I definitely won’t go anywhere near them again or AVIS who were the company Holiday Autos rented the car from as they didn’t give a damn either
”
posted 2 days ago
- John W
“
Eventually - after much effort - received a refund of the original booking price - 4 months later.
”
posted 2 months ago
- Jon Llantrisant
“
I tried to cancel with Holiday Autos, and they told me they would not refund any of my booking because this information was already (hidden) in the terms and conditions.
”
posted 2 months ago
- Leanne
“
Don’t expect a refund if you encounter problems in your rental
”
posted 5 months ago
- Os
“
Paid for a vehicle to be picked up at Chania Airport Crete, August 2024.
Lost my credit card at Dubai International airport so couldn't produce my card for the "Deposit" that is usually placed on hold.I offered to settle any deposit in cash, this was refused and so no car, no Refund and so NEVER AGAIN Holiday Autos.
EFTHEMIOS NICOLOPOULOS
SOUTH AFRICA
”
posted 7 months ago
- Efthemios Nicolopoulos
“
I have been on line, as had my partner and have looked past the initial first page “success” stories with holiday auto cars and have now seen the truth! We read the shocking reviews on your poor services, how people feel they have been conned and scammed with no response from your company and no refund for their complaints.
”
posted 8 months ago
- Sean
“
If i could it no stars i would.
I booked a car and after arriving at Lanzarote airport i was told the car is not available and no replacement was offered.
Trying to get hold of Holiday Autos is impossible there customer service is shocking, i've no idea of how to get a refund-shocking service, they take your money and run
”
posted 8 months ago
- grant scheffer
“
Scammers. Booking cancelled without warning. Couldn't get car. Refuses to refund money
”
posted 8 months ago
- Volodymyr Mayberov
“
So I asked for a refund and I was told that, because I was late I could not have a refund.
”
posted 8 months ago
- William Thomas
“
Despite my request for a refund on the spot, they refused.
”
posted 9 months ago
- Waleed Alanzi