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Holiday Autos Reviews

1.1 Rating 542 Reviews
E
Happiness Grade
Read Holiday Autos Reviews

Phone:

0871 472 5229

Location:

Victoria Gate
Chobham Road
Woking

E

Refund - Difficult

42.11%
Industry Average
This company might work well for some - but you are not booking a car with the rental company - you are booking a voucher to rent that car! I used the same licence at the same desk I had used in previous years, and they told me the licence was 3 years out of date and Holiday Autos would need to refund.
posted 1 month ago - Pete
Instead of appreciation for handling the situation transparently, the result was: no refund, no partial credit, no goodwill gesture whatsoever — despite clearly documented force majeure.
posted 3 months ago - Ania
I called the rental car agency and they didn’t charge Holiday Autos and yet Holiday Autos won’t refund my rental payment.
posted 6 months ago - Anonymous
Instead, they dismiss us and refuse a refund, claiming it’s their policy.
posted 10 months ago - Alexander
Despite contacting Holiday Autos for a refund, they refused, hiding behind a signed document rather than acknowledging the misleading and high-pressure tactics used at the desk.
posted 10 months ago - Diego
Despite contacting Holiday Autos for a refund, they refused, hiding behind a signed document rather than acknowledging the misleading and high-pressure tactics used at the desk.
posted 10 months ago - Diego
Title: Refused Service Despite Valid License – No Refund Issued Review: I booked a car rental through [Company Name] with Europcar at Naples Airport.
posted 11 months ago - Darren
Gave 1 star as zero not an option You pay for a rental car plus excess for a 8 day period You turn up at the destination within the booking period to find your car has been cancelled without informing you They refuse a refund WHY you’ve paid for the rental in FULL for a period of time You’ve not abused the rental etc etc They still won’t refund you I’m sure they have rented the car again otherwise WHY is the product you’ve paid for and rented not available Total lack of any customer service If you feel it’s ok to pay for something for a period of time and NOT receive it then go ahead and rent from this very very shady company I definitely won’t go anywhere near them again or AVIS who were the company Holiday Autos rented the car from as they didn’t give a damn either
posted 11 months ago - John W
Eventually - after much effort - received a refund of the original booking price - 4 months later.
posted 1 year ago - Jon Llantrisant
I tried to cancel with Holiday Autos, and they told me they would not refund any of my booking because this information was already (hidden) in the terms and conditions.
posted 1 year ago - Leanne