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Holiday Gems Reviews

4.6 Rating 2,797 Reviews
91 %
of reviewers recommend Holiday Gems
Company Reviews Questions Metrics
4.6
Based on 2,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews
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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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DEBORAH HENDERSON
Verified Buyer
“Very helpful and polite.man martin”
Helpful Report
Posted 1 year ago
Christine Rees
Verified Buyer
“A lovely young lady named Sam phoned and helped me to finalise my online booking after a error was made by myself and my bank, Sam instructed me on what to do and eventually all went ahead quickly and smoothly, thank you Sam.”
Helpful Report
Posted 1 year ago
Lisa
Verified Buyer
“Edward was very patient, helpful and made the booking experience stress free you can tell he loves his job!”
Helpful Report
Posted 1 year ago
Anthony
Verified Buyer
“Stuart was very polite and helpful. Sorted the issue straight away without fuds”
Helpful Report
Posted 1 year ago
Ann
Verified Buyer
“Edward was very professional & polite on the phone when he was dealing with are hoilday details today , looking forward to our hoilday , we will definitely recommend HoildayGems to are friends & family, thank you 😊”
Helpful Report
Posted 1 year ago
Liam
Verified Buyer
“Stuart helped me a lot with my enquiry!”
Helpful Report
Posted 1 year ago
Philip
Verified Buyer
“I have booked my holiday with Edward today he was very helpful and polite it was a pleasure to book with holiday Gems and look forward to booking more holidays with yourselfs”
Helpful Report
Posted 1 year ago
Dale Taylor
Verified Buyer
“Awesome service from Sam, helped out a massive amount. Thanks a lot”
Helpful Report
Posted 1 year ago
Darren
Verified Buyer
“This is the 3rd time I have used Holiday Gems for my holiday or hotel now and the service is always A1. Today I was helped by Stuart who made the process simple and quick. Thank you so much.”
Helpful Report
Posted 1 year ago
Andrew Lear
Verified Buyer
“Sam saved us 20 pounds so very happy . Great communication with her at Hoilday gems . Lovely lady on the phone. Would use them again. Recommend to all”
Helpful Report
Posted 1 year ago
Armaoun Chopra
Verified Buyer
“Nice o talk in the phone They are very helpful staff Thanks, everyone, in holiday gems”
Helpful Report
Posted 1 year ago
Egle
Verified Buyer
“OMG, it was an incredibly easy and pleasant experience booking with HolidayGems! Edward patiently listened to every request and got us exactly what we wanted - even beat Jet2 Holidays on price! I couldn't recommended this site highly enough. Thank you, Edward, for all your help and kindness! This is our new favourite site now!”
Helpful Report
Posted 1 year ago
Raymond
Verified Buyer
“Edward was very professional and courteous and made me feel at ease it was a pleasure doing business with him and holiday gems I look forward booking many holidays in the future 10/10 Edward”
Helpful Report
Posted 1 year ago
Karen
Verified Buyer
“Spoke to Stuart, very helpful and went through my booking”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Stuart is the Man! Very helpful and informative top guy”
Helpful Report
Posted 1 year ago
Garry
Verified Buyer
“Stuart was very friendly and easy to speak too.”
Helpful Report
Posted 1 year ago
Grzegorz
Verified Buyer
“Stuart was very professional and helpful. We went an extra mile to answer my questions!”
Helpful Report
Posted 1 year ago
Tracey Edwards
Verified Buyer
“Stuart was really helpful, informative and professional in all aspects today and thank you for helping confirm our holiday booking Tracey Edward’s”
Helpful Report
Posted 1 year ago
Stephanie
Verified Buyer
“Received my call from Stuart today confirming my holiday, slight difference in price which was explained & most importantly still an absolute bargain! Stuart was very friendly and helpful, he confirmed all information before proceeding. Lovely experience. Thank you Stuart”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Extremely helpful thanks a lot Stuart.”
Helpful Report
Posted 1 year ago
Holiday Gems is rated 4.6 based on 2,797 reviews
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