Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was very helpful and got my holiday boooked and sorted for me”

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Posted 1 year ago

“Just booked again with holiday gems again, excellent service from Martin who sorted out my booking for me . Looking forward to booking again soon 😊”

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Posted 1 year ago

“Great customer service.. very helpful and polite. I'm very happy with the help received by Martin today! Thank you”

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Posted 1 year ago

“Everything so far has gone smoothly.”

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Posted 1 year ago

“Martin was very helpful. Would recommend.”

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Posted 1 year ago

“Excellent service Listened and was polite and respectful”

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Posted 1 year ago

“This was my first time booking with HolidayGems. Sam was fantastic and helped to book our holiday for August 2025. August can’t come fast enough and I look forward to reviewing again once we’ve returned.”

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Posted 1 year ago

“Very polite and efficient company”

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Posted 1 year ago

“Thankyou Edward for your valuable experience in helping sort my holiday. You are asset to you company . Thankyou again”

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Posted 1 year ago

“I have just made a booking with Sam, and she couldn’t have been more helpful and professional despite my ageing years and not great with technology she was marvellous and so patient, a great start to my holiday, thank you Sam”

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Posted 1 year ago

“Good communication very helpful”

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Posted 1 year ago

“Lovely Martin help me with my booking information”

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Posted 1 year ago

“Booked a hotel in Vegas at the best price available. Martin was really helpful on the phone to ensure we got the rooms we wanted at nearly half the price of booking direct.”

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Posted 1 year ago

“Always use holiday gems to book our holidays.. Stuart booked 2 holidays for me within 2 days a lovely polite patient gentleman. Very happy indeed with his service”

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Posted 1 year ago

“Sam was very helpful”

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Posted 1 year ago

“Amazing service from Stuart very helpful...thank u 🥰”

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Posted 1 year ago

“Good communication from the company”

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Posted 1 year ago

“Always use holidaygems , best price guaranteed and easy to resolve any issue highly recommended”

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Posted 1 year ago

“Hi the customer advisor Sam was very helpful answering all questions”

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Posted 1 year ago

“Stuart was fabulous. So helpful as I had forgotten some things. Went through it all with me and was friendly and warm of character.”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,797 reviews