Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,786 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Martin was absolutely amazing when booking my holiday. Thank you!”

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Posted 1 year ago

“Excellent service from Martin Was very helpful looking for the best deals and flight times. So far everything seems good, just Gona wait for 2nd email to download my boarding passes in the next 48 hours Thank you so much martin”

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Posted 1 year ago

“We travelled for the first time with Holiday Gems last December we were very pleased with the service. The only down side was our transfer was not there when we arrived in Egypt. Your consultant Stuart is credit to your company. He is very professional and enthusiastic,he made us very at ease with our booking.”

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Posted 1 year ago

“Stuart was fantastic; very friendly, professional and helpful. He’s a credit to your team. Thank you”

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Posted 1 year ago

“Stuart was very helpful and got my holiday booked no problems”

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Posted 1 year ago

“Martin organised my holiday documentation he was very helpful and very sociable”

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Posted 1 year ago

“Samantha i relly amazing person,straight help me sort ut confuse with my booking im relly appricate for her help”

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Posted 1 year ago

“Good Service”

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Posted 1 year ago

“After a somewhat long call, on the Saturday, and being cut off after a long hold phone call. Today Sam was amazing a credit to the company, swift and efficient when booking our trip.”

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Posted 1 year ago

“Martin was very helpful in getting the holiday booked”

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Posted 1 year ago

“Michael was very helpful in finding our holiday”

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Posted 1 year ago

“Thanks Stuart, absolute legend. Hope you get to finish early today, you deserve. Cheers matey”

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Posted 1 year ago

“Very helpful sorted my holiday out within mins thank you”

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Posted 1 year ago

“Mark was a good customer service adviser .”

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Posted 1 year ago

“Staff very polite very health and the chap Mark that I dealt with at the end was very efficient patient superb job”

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Posted 1 year ago

“Sam was Very quick and professional ☺️”

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Posted 1 year ago

“We travelled with holiday gems last year and didn’t hesitate to use them again for our holiday this year. Stuart helped us to book our holiday and was very knowledgable, polite and helpful.”

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Posted 1 year ago

“Stuart did everything he could for us, great service, thank you”

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Posted 1 year ago

“Hello. I booked a holiday today with Sam. And she made the booking very easy and was very professional and would give her 10/10 for her help”

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Posted 1 year ago

“Martyn has just organised my family holiday to Turkey and we couldn’t be happier. Thanks Martyn!”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,786 reviews