Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,786 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was clear and concise, very happy to say we're all booked and ready to go. Stuart has certainly done his part in securing our holiday and I'm very happy that he was on the other end of the line. Cheers.”

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Posted 1 year ago

“STUART WAS ABSOLUTELY BRILLIANT AND HELPFUL”

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Posted 1 year ago

“Fantastic service like always.Just book another holiday with this company.Stuart was my agent and I'm so happy that people like him working in this company. He was very friendly and polite and sorted everything for us.Thanks again for Jason Emma Dionis and all HolidayGems team.You are the best!!!”

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Posted 1 year ago

“I’ve been using holiday gems for years now, Great staff.”

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Posted 1 year ago

“Martin was friendly, helpful and very efficient.”

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Posted 1 year ago

“Dealt with Martin who was really helpful and sorted my booking out with no problems”

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Posted 1 year ago

“Martin was amazing… assisted with ease for the booking. thank you”

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Posted 1 year ago

“Sam took my call today Booked holiday flying out same day with ease”

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Posted 1 year ago

“I had a query regarding my booking having not received a booking confirmation. Having called to get an update and expecting a lengthy hold and a frustrating conversation I was really pleased to speak to Stuart who resolved my query without any fuss and promptly resent my email confirmation.”

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Posted 1 year ago

“No hassle booking, everything went smoothly, with thanks to Martin”

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Posted 1 year ago

“Stuart was very helpful and extremely patient with our IT issues whilst booking our holiday.”

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Posted 1 year ago

“Stuart was really pleasant and very helpful in securing my holiday- would highly recommend Holidaygems going forward-thank you!”

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Posted 1 year ago

“Stuart was outstandingly helpful, explained everything in detail, and booked the holiday right there and then over the phone - superb customer service.”

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Posted 1 year ago

“Quick and helpful were able to secure holiday for a great price”

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Posted 1 year ago

“Martin was really helpful sorting my booking and explaining everything”

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Posted 1 year ago

“stuart was very helpful and resolved a minor issue very quickly 👍”

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Posted 1 year ago

“Stuart was very helpful and sorted out additional extras which was excellent.”

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Posted 1 year ago

“Martin was amazing and was very helpful throughout the booking. Highly recommend and will be using Holiday Gems again especially with Martin”

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Posted 1 year ago

“Martin is fantastic and very thorough with all of the booking details. Very impressed”

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Posted 1 year ago

“So far so good. Was easy to speak to the lady when she called me back. Easy to book online”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,786 reviews