Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,787 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martin was vet helpful, ensured I received the price I was offered on line. It is important as a returning customer travel 3/4 times a year I received the price offered without additional costs. Martin ensured we got this acknowledging our repeat custom”

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Posted 1 year ago

“Sam was very helpful and sorted our accommodation out with no hassel or worry”

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Posted 1 year ago

“I booked a holiday with holiday gems and dealt with Sam. She was great. I will not hesitate to recommend Sam at holiday gems to my friends and family.”

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Posted 1 year ago

“Martin was really helpful in explaining the booking process and confirming my order with Holiday Gems ensuring I was aware of the alternative travel options available and thoroughly processing my holiday with attention to detail.”

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Posted 1 year ago

“I had someone called Martin help me and he explained everything step by step,very helpful”

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Posted 1 year ago

“I had a very good service provided by Mark when I booked the holiday with him. Mark was professional and friendly in dealing with my query and helped me book a last minute trip”

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Posted 1 year ago

“Straight forward and hassle free service. My representative Martin explained everything perfectly and guided me through the process. Would definitely recommend and use this service again.”

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Posted 1 year ago

“Martin is excellent phoned us back when he said”

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Posted 1 year ago

“We have just returned from a wonderful holiday with HolidayGems and booked up for the next year. As usual with lesser known companies you have the fears and scepticism, but everything was smooth and excellent value. So we've just booked again for 2025 and had excellent service from Sam, helping us to get our holiday at an affordable price. We can't wait for next Easter. Thanks to Sam and HolidayGems.”

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Posted 1 year ago

“Sam was excellent and so friendly and helpful. Nothing was too much trouble”

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Posted 1 year ago

“Simple booking procedure prompt responses👍”

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Posted 1 year ago

“We found the Gems rep SAM whom we spoke on the phone to be very helpful knowledgeable and cheerful”

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Posted 1 year ago

“A thankyou to Stuart who explained our upcoming holiday in detail”

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Posted 1 year ago

“Stuart was really clear and helpful great service”

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Posted 1 year ago

“Hi I spoke with Stuart today who was extremely helpful and made sure I had everything I need,”

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Posted 1 year ago

“Just had a call from Stuart to finalise my booking. He was really helpful, friendly and polite and did a great job.”

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Posted 1 year ago

“Stuart was very polite and excellent at his job”

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Posted 1 year ago

“Martin was very friendly and helpful answer all my inquires thanks again”

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Posted 1 year ago

“Martin was very courteous and explained the booking well”

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Posted 1 year ago

“Great service from Stuart today who rang to cidiem my holiday to benidorm. Polite and very helpful. X”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,787 reviews