Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart helped me so much, and talked me through the whole experience. Amazing customer service!”

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Posted 2 years ago

“Stuart was really helpful and a pleasure to deal with.thank you.”

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Posted 2 years ago

“Stuart was fantastic, really helpful and polite”

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Posted 2 years ago

“Spoke to the lovely Stuart who clarified everything for me 1st time flying with children and he has put me at ease with my booking confirmation.”

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Posted 2 years ago

“Stuart was friendly helpful and knowledgeable I couldn’t as for anything else 100% recommend booking a holiday with him again”

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Posted 2 years ago

“David has been fantastic, he has gone above and beyond with all the help he has provided in making sure our holiday goes to plan. As a parent taking children abroad, so many factors to consider and worry about but David answered all my questions, if he didn't know the answer he found out and updated me. We can't wait for our first family holiday for some time, David has done everything possible to make this goes to plan. Thank You.”

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Posted 2 years ago

“Great help”

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Posted 2 years ago

“Quick and prompt service, Stuart was extremely helpful and made the necessary changes that I needed.”

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Posted 2 years ago

“Spoke to Mark who kindly confirmed our booking and as the room we requested wasn't available he very kindly upgraded our room at a discount. Very happy with the service and nice to have a human being to help us with our booking rather than relying on technology and the internet”

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Posted 2 years ago

“Stuart was polite, courteous and knowledgeable!”

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Posted 2 years ago

“Spoke to Stuart today who was very polite and helpful”

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Posted 2 years ago

“A very helpful and friendly representative called Stuart called to confirm the holiday details and make the final booking. All details coincided with the information/pricing on the website. Very happy to have booked my holiday.”

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Posted 2 years ago

“Stuart was very helpful and got everything finalised quickly and efficiently.”

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Posted 2 years ago

“Stuart was brilliant”

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Posted 2 years ago

“Stuart was great. Patient and sorted everything.”

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Posted 2 years ago

“Stuart was very helpful with our booking, made it an easy transaction 👍🏻”

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Posted 2 years ago

“David was ridiculously helpful and friendly. He is a keeper.”

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Posted 2 years ago

“Staurt was very helpful explained everything very well , also found they was very good with there prices ,”

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Posted 2 years ago

“Stuart very good service.”

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Posted 2 years ago

“Stuart was very good and reassuring.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews